- Enjoy hobbies that combine physical activity with outdoor exploration
- Music and playing Ukulele
- Video Gaming
- 3D Printing
Mason Porras
Beaverton
Summary
With a proven track record at Nikon Precision, I excel in leading complex projects and enhancing customer satisfaction through expert troubleshooting and efficient problem-solving. Skilled in both hardware installation and team leadership, my contributions have significantly improved service delivery and project management outcomes. Effective at driving team performance and ensuring high levels of work quality. Known for fostering collaboration and delivering consistent results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer III
Nikon Precision
Hillsboro, OR
07.2019 - 01.2025
- Helped lead onsite installation and modification of multiple major projects, and ensured the maintenance of complex lithography systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction through technical troubleshooting and log analysis.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Shift Leader
Nikon Precision
Hillsboro, OR
09.2021 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Electrical Contractor
Etrenzik LED
Alpharetta, GA
07.2018 - 08.2018
- Contributed to the successful completion of projects retrofitting LEDs.
- Optimized energy efficiency for clients by recommending and installing eco-friendly lighting solutions.
- Managed inventory effectively to minimize waste while ensuring adequate stock levels for ongoing projects.
- Increased customer satisfaction by providing efficient and quality electrical services.
Subcontractor
Flintstone Paver Installation
Buford, GA
06.2015 - 03.2017
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Supervised additional subcontractors and craftsmen.
Education
Bachelor of Science - Mechanical Engineering
Georgia Southern University
Statesboro, GA05-2019
Skills
- Team leadership
- Complex Problem-solving
- Strong verbal and written communication
- Hardware installation
- Software installation
- Troubleshooting and repair
- Customer management
- Project management
- Repairing photolithography tools
Certification
Certified Solidworks Associate (CSWA) -2016
Microsoft Office Specialist Excel- 2015
Interests
Timeline
Shift Leader
Nikon Precision
09.2021 - 01.2025
Field Service Engineer III
Nikon Precision
07.2019 - 01.2025
Electrical Contractor
Etrenzik LED
07.2018 - 08.2018
Subcontractor
Flintstone Paver Installation
06.2015 - 03.2017
Bachelor of Science - Mechanical Engineering
Georgia Southern University
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