Summary
Overview
Work History
Education
Skills
Timeline
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Mason Rathburn

Tiffin,OH

Summary

Skilled Maintenance Technician and Host with a proven track record at Tiffin University, showcasing exceptional problem-solving abilities and customer service skills. Expert in handling high-pressure situations and performing efficient repairs with minimal supervision. Demonstrates a strong commitment to safety and team collaboration, significantly enhancing customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Maintenance Technician

Tiffin University
05.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Host

Ironwood Steakhouse
08.2021 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

BBA - Supply Chain Managment

Hopewell Loudon
Tiffin, OH
05-2027

Skills

  • Problem solving ability
  • Safety awareness
  • Customer Service
  • Team Collaboration
  • Effective Time Management
  • Multitasking proficiency

Timeline

Maintenance Technician

Tiffin University
05.2024 - Current

Host

Ironwood Steakhouse
08.2021 - 02.2024

BBA - Supply Chain Managment

Hopewell Loudon

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Mason Rathburn