MASON R. CANTU
Ocoee,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Auto Mechanic/fabricator
Tek MotorSports
Minneola, FL
02.2024 - 07.2024
- Custom fabrication and modification of customers vehicles including engine swaps, engine mounts, transmission mounts, subframe modification, roll cage modification, chassis reinforcement
- Performed maintenance and repairs on mostly older bmws and bmw endurance race cars including oil seals, coolant components, clutch systems, vanos unit rebuilds etc
Shop Technician
Watermark Exchange
Ocoee, FL
07.2023 - 02.2024
- Fiberglass fabrication and finishing using hand and power tools to align and assemble component parts
- Applied paints, stains and finishes to various surfaces including drywall, wood, and fiberglass
- Preformed maintenance and repairs on various shop equipment and vehicles
Senior Technician
Valvoline Instant Oil Change
Winter Garden, FL
12.2021 - 07.2023
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Managed team performance by training and mentoring junior team members
- Engaged with customers daily regarding purchases, troubleshooting issues, and warranties
- Conducted oil filter changes using hand and power tools to align and assemble component parts
- Read schematics, technical drawings, manuals and manufacturer instructions to install and troubleshoot devices
- Maintained quality and customer satisfaction objectives
- Uphold service quality and safety standards while meeting demanding production goals
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2023
Welding Certificate of Completion -
Orange Technical College
Skills
- Product Knowledge
- Flexible Schedule
- Cash Register Operation
- Customer Engagement
- POS System Operation
- Positive and professional
- Hand and power tools
- Repairs knowledge
- Problem diagnosis
- Quality Assurance
- Effective communication abilities
Timeline
Auto Mechanic/fabricator
Tek MotorSports
02.2024 - 07.2024
Shop Technician
Watermark Exchange
07.2023 - 02.2024
Senior Technician
Valvoline Instant Oil Change
12.2021 - 07.2023
High School Diploma -
Ocoee High School
Welding Certificate of Completion -
Orange Technical College
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