Summary
Overview
Work History
Education
Skills
Involvement
Timeline
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Mason Reynolds

Summary

Driven and results-oriented Technician with a proven track record at Robb Technology Group and Discount Tire. Excelled in customer service and sales, enhancing customer satisfaction and optimizing system performance. Skilled in Microsoft Suite and effective management, demonstrating strong verbal communication and attention to detail. Achieved efficiency improvements by leading teams and implementing safety protocols.

Overview

7
7
years of professional experience

Work History

Technician

Robb Technology Group
04.2022 - Current

Help customers understand the products that were installed

Show customers operate products that were installed

Utilized resources to manage and organize company inventory

Optimized system performance thorough testing and analysis.

Technician

Discount Tire
06.2018 - Current

Supervised and led groups of 3-5 to maximize efficiency.

Sold products the company offered to customers

Ensured customer satisfaction throughout their experience in the store by providing great customer service

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Trained new technicians on standard operating procedures, ensuring consistency across the team.

Education

Bachelor of Science - University Studies

Texas Tech University
Lubbock, TX
05-2025

Skills

    Microsoft Suite

    Sales

    Management

    Works Well Under Pressure

  • Written/Verbal communication
  • Customer service

    Attention to detail

Involvement

Texas. Tech Ducks Unlimited active member

Timeline

Technician

Robb Technology Group
04.2022 - Current

Technician

Discount Tire
06.2018 - Current

Bachelor of Science - University Studies

Texas Tech University
Mason Reynolds