Driven and results-oriented Technician with a proven track record at Robb Technology Group and Discount Tire. Excelled in customer service and sales, enhancing customer satisfaction and optimizing system performance. Skilled in Microsoft Suite and effective management, demonstrating strong verbal communication and attention to detail. Achieved efficiency improvements by leading teams and implementing safety protocols.
Help customers understand the products that were installed
Show customers operate products that were installed
Utilized resources to manage and organize company inventory
Optimized system performance thorough testing and analysis.
Supervised and led groups of 3-5 to maximize efficiency.
Sold products the company offered to customers
Ensured customer satisfaction throughout their experience in the store by providing great customer service
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Microsoft Suite
Sales
Management
Works Well Under Pressure
Customer service
Attention to detail
Texas. Tech Ducks Unlimited active member