Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Lee

Germantown,MD

Summary

Successful at assessing and understanding problems and developing proactive, effective solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Reliable in completing quality work while showcasing a strong work ethic.

Overview

10
10
years of professional experience

Work History

Technician

Meso Scale Diagnostics LLC
11.2022 - Current
  • Set up, maintain, and clean laboratory instruments and equipment.
  • Gather and prepare biological sample for laboratory analysis.
  • Analyze experimental data and interpret results.
  • Ensure compliance with safety protocols in a controlled testing environment.
  • Order supplies for daily laboratory activities and processes.

Sales Lead

Nike Corporation
07.2017 - 11.2022
  • Determined customer needs by asking relevant questions and actively listening to their responses.
  • Delegated merchandising tasks to sales floor associates.
  • Answered customer calls on inquiries of products.
  • Effectively planned for incoming trucks of new merchandise.
  • Handled all customer relations issues in a manner that upheld company standards.

Assistant Manager

Crown Trophy
04.2015 - 09.2017
  • Developed and maintained client relationships.
  • Organized materials and managed inventory.
  • Trophy Manufacturer » Packaged and delivered customers orders » Ensure fulfilled client requests prior to client mandated deadline.
  • Organized schedules and shift coverage to meet expected business demands.

Sales Associate

Kohls
08.2014 - 01.2015
  • Balanced the needs of multiple customers simultaneously in a fast paced retail environment.
  • Assisted customers in ordering products online if not available in-store.
  • Located products on the sales floor for online and in-store orders.
  • Maintained knowledge of present inventory in accordance with current promotions.

Education

High School Diploma -

Seneca Valley High School

Associate of Arts - General Studies

Montgomery College
05.2020

Skills

  • Customer Service
  • Active Listening
  • Teamwork
  • Communication
  • Time Management
  • Troubleshooting
  • Microsoft Suite
  • Social Media Marketing
  • Typing: 45 words per minute

Timeline

Technician

Meso Scale Diagnostics LLC
11.2022 - Current

Sales Lead

Nike Corporation
07.2017 - 11.2022

Assistant Manager

Crown Trophy
04.2015 - 09.2017

Sales Associate

Kohls
08.2014 - 01.2015

Associate of Arts - General Studies

Montgomery College

High School Diploma -

Seneca Valley High School
Tyler Lee