Mason Riemann
Saint Paul,Minnesota
Summary
Successful account representative provided ongoing support to ensure client satisfaction. Developed knowledge of product lines to maximize efficiency and profits.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Mauer GMC
08.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
Account Representative
Integrity Global Solutions
01.2020 - 01.2023
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Sourcing and reselling enterprise grade computer systems worldwide to brokers, service companies and end users
- Developing strategic plans to determine problems within companies data centers
- Responsible for recruiting and prospecting leads and new clients at national conventions
- Kept detailed records of customer interactions, processed client payments, and updating account records
- Supported customer satisfaction through regular follow-up and communication via phone, email, and in person meetings
Logistics Manager
Elmers Auto Salvage
01.2017 - 01.2019
- Reviewed order data to verify transactions and shipping dates
- Setup & organized efficient routes for delivery drivers
- Assisted with shipping and receiving of inbound & outbound shipments
- Assisted with loading the delivery vehicles
- Collaborated with shipping department staff to facilitate smooth operations
- Resolved shipping discrepancies
- Coordinated driver dispatch to accomplish daily delivery requirements
- Unloaded and inventoried daily truck shipments
Education
High School Diploma -
Winona Senior High School
Winona, MN01-2014
Skills
- Upselling
- Exceptional customer service
- Product sales
- Promotional support
- Store opening and closing
- Sales trends
- Sales demonstration
- Retail merchandising expertise
- Point-of-sale system
- Product demonstration
Timeline
Sales Associate
Mauer GMC
08.2023 - Current
Account Representative
Integrity Global Solutions
01.2020 - 01.2023
Logistics Manager
Elmers Auto Salvage
01.2017 - 01.2019
High School Diploma -
Winona Senior High School
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