Summary
Overview
Work History
Education
Skills
PGA Program
Athletics
References
Timeline
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Mason Rodewald

Portland,Oregon

Summary

Results-driven and passionate employee with a strong background in golf instruction and member relations. Adept at creating exceptional customer experiences and fostering lasting relationships with clients. Demonstrated ability to lead teams and streamline operations for optimal efficiency and profitability. Skilled in coordinating and executing golf camps, events, and instructional programs. Possesses extensive knowledge of golf equipment, rules, and regulations. Excellent communication and interpersonal skills enable effective collaboration with colleagues and golf enthusiasts. Committed to delivering exceptional service and enhancing the overall golfing experience. Seeking a challenging position within the golf industry to contribute expertise, drive business success, and further advance personal and professional growth.

Overview

5
5
years of professional experience

Work History

Pro Shop Employee

Rock Creek Country Club
05.2023 - Current
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events. Highly proficient in Golf Genius.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong interpersonal relationships and rapport with many members and other staff.
  • Displayed strong communication skills regarding a multitude of aspects within the game of golf.
  • Extremely strong knowledge in golf equipment, such as different club manufacturers and models, as well as different shafts and golf balls.
  • Completed custom orders through almost every large club manufacturer
  • Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.


Outside Services

Rock Creek Country Club
05.2023 - Current
  • Provided exceptional customer service to club members and guests by managing the arrival and departure experience, including greeting patrons, handling golf bags, and assisting with equipment.
  • Maintained a professional and welcoming demeanor while ensuring a seamless and enjoyable experience for golfers, addressing their needs promptly and courteously.
  • Managed golf cart fleet, ensuring they were clean, fully stocked, and prepared for daily use, contributing to a positive and efficient golfing experience for customers.
  • Collaborated closely with the pro shop and other departments to coordinate tee times, schedule golf outings, and ensure smooth operations throughout the club.

Golf Instructor

TopGolf
05.2021 - 08.2021
  • Held lessons and clinics for golfers of all skill levels, from beginners to higher-level players
  • Coordinated and ran multiple weeks of summer academy for junior golfers
  • This included teaching the juniors, as well as managing the employees assisting in running this summer academy
  • Built and developed interpersonal relationships with platinum members
  • Hosted corporate events, teaching up to a hundred guests at one time.

Bistro Shift Lead

Sunset Athletic Club
10.2018 - 02.2020
  • Built and maintained friendly relationships and rapport with a wide variety of members and guests
  • Performed day to day point of sale operations, from individual sales to opening and closing duties
  • Collaborated with internal teams to streamline operations across the entire operation
  • Efficiently ran the Bistro alone, often working upwards of 10 hours per day
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction

Education

Bachelor of Arts - Business Administration, Finance

Pacific University
Forest Grove, OR
05.2024

High School Diploma -

Sunset High School
Portland, OR
06.2018

Skills

  • Extremely strong verbal and written communication skills
  • Excellent team-building skills
  • Highly proficient in Excel
  • High-level golfer
  • Intelligent and conscientious student and employee
  • Top quality customer service skills
  • Proficient in Golf Genius and tournament administration

PGA Program

  • Planning on entering PGA program at the beginning of 2024.
  • Have already posted NCAA tournament scores that bypass PAT
  • Gained valuable knowledge and insight into PGA program through many Class A Professionals, such as Craig Crandall, John Kawasoe, and Aaron Benedetti.

Athletics

Pacific University Golf Team, Forest Grove - Player and Team Captain

August 2021 - Present

  • Led the Pacific University golf team in scoring as a sophomore
  • Led and mentored younger players from an on-course, off-course, and in the classroom perspective
  • Built relationships with players and coaches from teams throughout the conference
  • Improved scoring average by 4 shots from the 2021/22 season to the 2022/23 season
  • Best career finish: 3rd place at the 2022 Pacific Invitational at Quail Valley with a two day score of 2 under par
  • Scoring Average: 76.5

References

Craig Crandall, PGA, Head Professional at Rock Creek Country Club

Braden Ash, Former Head Coach of the Pacific University Golf Team, Current Head Coach for the University of Arizona Women's Golf Team

(253)-651-1236

Aaron Benedetti, PGA, Current Assistant Coach of the Pacific University Golf Team, Former Pro at Pebble Beach Golf Links

(503)-501-8900

Matthew Brandt, Former Assistant Coach of the Pacific University Golf Team, Current Lead Assistant Pro at Pumpkin Ridge 

(775)-843-0886

Andy Osburn, Former Director of Instruction at TopGolf Hillsboro

(503)-867-9539 

Timeline

Pro Shop Employee

Rock Creek Country Club
05.2023 - Current

Outside Services

Rock Creek Country Club
05.2023 - Current

Golf Instructor

TopGolf
05.2021 - 08.2021

Bistro Shift Lead

Sunset Athletic Club
10.2018 - 02.2020

Bachelor of Arts - Business Administration, Finance

Pacific University

High School Diploma -

Sunset High School

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