Mason Rowe
Bellevue,WA
Summary
Customer-focused and reliable team member with multiple years of experience in fast-paced food service and hospitality environments. Skilled in customer service, cash handling, teamwork, and maintaining organized, efficient workspaces. Brings strong communication skills, adaptability, and a positive attitude to every role.
Overview
5
5
years of professional experience
Work History
Front Desk
Gold’s Gym
01.2025 - Current
- Manage front desk operations including member check-ins, customer inquiries, and account assistance. Handle transactions, maintain cleanliness of lobby area, and provide a welcoming and professional environment for members and guests.
- 3 months
Runner & Takeout Specialist
BJ’s Restaurant
01.2024 - 01.2025
- Expedited online and in-house orders, handled cash transactions, supported opening and closing procedures, provided customer service, answered phone calls, and resolved guest concerns in a high-volume environment.
- 1 year
Team Member
West Coast Tacos
01.2023 - 01.2024
- Managed customer transactions, order taking, food preparation, cooking, organization, expediting, online orders, cleaning, and opening/closing responsibilities.
- 1 year
Host / To-Go Specialist
Red Robin
01.2022 - 01.2023
- Guided guests to tables, maintained dining area cleanliness, restocked supplies, assembled delivery and carryout orders, and assisted with customer service needs.
- 4 months
Crew Member
McDonald’s
01.2021 - 01.2022
- Handled transactions, took customer orders, restocked supplies, cleaned and organized workstations, and contributed to efficient team operations as a first-time employee.
- 6 months
Education
No Degree - Business
Bellevue College
Bellevue, Washington, WA06-2028
High School Diploma -
Sammamish High School
Bellevue, WA06-2024
Skills
- Customer Service
- Communication
- Cash Handling & Business Transactions
- Organization & Cleaning
- Food Preparation
- Team Collaboration
- Opening & Closing Procedures
- Problem Solving
- Hospitality
Timeline
Front Desk
Gold’s Gym
01.2025 - Current
Runner & Takeout Specialist
BJ’s Restaurant
01.2024 - 01.2025
Team Member
West Coast Tacos
01.2023 - 01.2024
Host / To-Go Specialist
Red Robin
01.2022 - 01.2023
Crew Member
McDonald’s
01.2021 - 01.2022
No Degree - Business
Bellevue College
High School Diploma -
Sammamish High School