High School Diploma -
Milford Senior High School
Milford, DE06.2021
Mason Sauers
Head Lifeguard
Houston,DE
Summary
Practical Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Education
Certification
- First Aid/CPR Certified
- Certified Lifeguard instructor, Jeff Ellis and Associates - within last 3 months
- Licensed paraprofessional - within last 2 years
- Certified CPR and AED instructor, Jeff Ellis and Associates - with in last 3 months
Overview
5
5
years of professional experience
1
1
Certification
Skills
- Emergent Care
- Weather Updates
- Parks and Recreation Policies
- Swimming Lessons
- Patron Support
- Lifeguard Procedures
- Facility Inspections
- Rule Enforcement
- Chemical Level Testing
- Confidence Building
- Search and Rescue Operations
- Full Safety Compliance
- Problem Resolution
- CPR Proficiency
- Water Sampling
- Water Aerobics
- Pool Policies Enforcement
- Hazard Detection
- Patron Satisfaction
- Preventable Injuries
- Emergency Repair
- Artificial Respiration
- Maintaining Facilities
- Exercise Program Design
- Emergency Medical Treatment
- Hazardous Chemicals
- Providing Feedback
- Precautionary Measures
- Water Quality Testing
- Public Interaction
- People Skills
- Emergency Awareness
- Patron Experiences
- Cardiac Arrest
- Responding to Emergencies
- Staff Meetings
- Patrolling Areas
- Fall Prevention
- Chemical Handling
- Surveillance Techniques
- Guest Engagement and Assistance
- Event Promotion
- Equipment Assistance
- Locker Room Cleanliness
- Staff Performance Evaluation
- Facility Upkeep
- Distressed Person Rescue
- Active Participation
- Microsoft Proficiency
- Infant Care
- Guest Experiences
- Emergency Protocol
- Employee Issue Resolution
- Painting Skills
Accomplishments
- Selected as mentor/trainer for new hires.
- Recognized by management for leadership skills.
- Improved customer satisfaction by resolving issues in a timely manner.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
Timeline
Front End Associate
Quiet Storm Surf Shop
06.2020 - 09.2021
Lifeguard
Greater Milford Boys And Girls Club
06.2018 - Current
Gate Attendent
Jungle Jim's Waterpark
06.2017 - 08.2017
High School Diploma -
Milford Senior High School
Work History
Lifeguard
Greater Milford Boys And Girls Club
Milford, DE
06.2018 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Entered water immediately to pull struggling swimmers to safety.
- Saved distressed persons using rescue techniques and equipment.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Used CPR skills to assist rescued individuals until arrival of emergency services.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Cooperated fully with Directors to identify areas of concern and ascertain reliable methods for remediation.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Shared tips with patrons on swimming techniques and strength training.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
Front End Associate
Quiet Storm Surf Shop
Rehoboth Beach, DE
06.2020 - 09.2021
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Gathered shopping baskets and carts and relocated to designated areas.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted over 300 patients per day.
- Reviewed weekly sales ads and monitored price changes.
Gate Attendent
Jungle Jim's Waterpark
Rehoboth Beach, DE
06.2017 - 08.2017
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
- Communicated with site personnel by relaying information via radio calls.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
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