Mason Slocum
Charlotte,USA
Summary
I am a dedicated individual who takes pride in completing all tasks while having the initiative to complete assigned jobs. I also enjoy working as a team player and being part of an exciting and hardworking environment. Aspiring customer service specialist possessing a high school diploma. Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. Passionate about helping people by finding creative and fast solutions.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Coordinator
M America
Charlotte, North Carolina
08.2023 - Current
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Developed custom packing solutions for unique or delicate items, preventing damage during transit and increasing customer satisfaction rates.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed standard operating procedures for team to follow and maintained records of activities.
Driver/Machine Operator /Bandsaw Operator
American Metals Supply, Inc.
Indian Land, SC
02.2020 - 08.2023
- DOT CDL Regulation
- Transportation of goods to Military Bases/ Fabrication sights 30,000lbs<
- Loading unloading trucks with an forklift
- Combilift Training
- Bandsaw operator in the warehouse.
- Warehouse Training Manager
- Quality Control Department lead
- (Whatever needed)
Resurfacing Assistant
Southern Resurfacing Pros
Fort Mill, SC
01.2018 - 01.2021
- Process of resurfacing a counter top,tubs, and even floors.
Customer Service Representative
Southern Resurfacing Pros
Charlotte, NC
01.2018 - 01.2021
- Sending Invoices/Quotes to customers
- Managing any problems that could have happend on/off the worksite
Assistant Manager
High Life Smoke Shop Fort Mill
Fort Mill, SC
11.2017 - 12.2020
- Served 85-95 customers per day with 100% accuracy compared to 60 customers a day for my peers
- Managed scheduling, Inventory, and transfers to-from the warehouse.
- Delegated tasks to employees through the workdays.
Warehouse Manager
Great Scot International Inc
Charlotte, NC
07.2016 - 01.2018
- Responsible for receiving, stocking and shipping out merchandise internationally
- Received and unloaded merchandise from Scotland, National and International sources by verifying and approving receipt of the shipment
- Stock merchandise in specific areas of the warehouse based on product codes, expiration dates, etc..
- Completed monthly inventory of select merchandise and maintain cleanliness throughout the warehouse
- Packaged, labeled, loaded pallets and shipped out merchandise daily throughout the United States
Education
High school diploma -
Provost Academy Online
Columbia, SC06.2016
Skills
- Warehouse Experience
- Managerial experience
- International shipping
- Dealing with brokers to lower the cost of shipments
- Packaging
- Driving
- Assembly
- Machining
- Manufacturing
- Forklift
- Shipping & Receiving
- Quality Inspection
- Quality Control
- Cash register
Timeline
Shipping and Receiving Coordinator
M America
08.2023 - Current
Driver/Machine Operator /Bandsaw Operator
American Metals Supply, Inc.
02.2020 - 08.2023
Resurfacing Assistant
Southern Resurfacing Pros
01.2018 - 01.2021
Customer Service Representative
Southern Resurfacing Pros
01.2018 - 01.2021
Assistant Manager
High Life Smoke Shop Fort Mill
11.2017 - 12.2020
Warehouse Manager
Great Scot International Inc
07.2016 - 01.2018
High school diploma -
Provost Academy Online