Mason Smith
Montague
Summary
Proven leader and sales professional, adept in customer service and problem-solving, significantly enhanced client satisfaction and sales revenue at Samsung. Skilled in cash management and customer relations, I excel in fast-paced environments, evidenced by successful management and inventory control at High Society Of Sussex. Expert in employing sales strategies, ensuring operational excellence and fostering positive client relationships.
Overview
8
8
years of professional experience
Work History
Store Manager
High Society Of Sussex
01.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Butcher
Crystal Springs
06.2023 - 09.2023
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Managed inventory effectively, minimizing waste through proper rotation and storage practices.
Sales Representative
Samgsung
11.2016 - 11.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
East Stroudsburg North
Dingmans Ferry, PA06-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Cash management
- Sales strategies
- Sales professional
Timeline
Butcher
Crystal Springs
06.2023 - 09.2023
Store Manager
High Society Of Sussex
01.2023 - Current
Sales Representative
Samgsung
11.2016 - 11.2017
High School Diploma -
East Stroudsburg North
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