Mason Spence
FL
Summary
Driven professional with a proven track record at Mavis Tire, enhancing vehicle safety and customer satisfaction through expert tire installations and alignment adjustments. Skilled in vehicle diagnostics and customer service, consistently delivering results that exceed employer expectations. Demonstrates dependability and attention to detail, with a commitment to continuous improvement and operational excellence. Willing to learn anything new and further improve on skill, knowledge, and strength.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tire and Lube Technician
Mavis Tire
07.2023 - Current
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted team members in completing complex repairs, fostering collaboration within the workplace.
- Performed alignments with precision, ensuring optimal vehicle handling and reduced tire wear for clients'' vehicles.
- Stayed up-to-date on industry trends and advancements, applying new techniques to deliver top-quality services to clients.
Detail/Body Shop Assistant
Pat Fischer Nissan
05.2023 - 07.2023
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Demonstrated strong problem-solving skills in identifying issues with repair processes and developing effective solutions quickly.
- Supported management in the implementation of new operational procedures or policies, embracing change for continuous improvement within the body shop.
- Expedited repair processes by coordinating parts orders and deliveries with suppliers as needed.
- Delivered consistent results in meeting deadlines, prioritizing workload effectively to complete tasks within specified timeframes.
Sales Associate
Rack Room Shoes Inc.
02.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal and engaged customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Fast Food Worker
Little Caesars
02.2021 - 04.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Titusville High School
Titusville, FL05.2023
Skills
- Oil change expertise
- Computer Skills
- Wheel Balancing
- Tire Installation
- Alignment Adjustments
- Suspension Systems
- Vehicle diagnostics
- Dependable and Responsible
- Attention to Detail
- Customer Service
- Brakes Replacement
- Adobe Photoshop
- Advanced Camera Skills
Certification
adobe: photo shop, premier pro, lightroom, etc.
Timeline
Tire and Lube Technician
Mavis Tire
07.2023 - Current
Detail/Body Shop Assistant
Pat Fischer Nissan
05.2023 - 07.2023
Sales Associate
Rack Room Shoes Inc.
02.2022 - 04.2023
Fast Food Worker
Little Caesars
02.2021 - 04.2023
High School Diploma -
Titusville High School