Mason Stewart
The Bronx
Summary
Proven problem-solver and customer service expert, I enhanced guest safety and satisfaction at Playland Amusement Park. Leveraging technical knowledge and decision-making abilities, I collaborated effectively with teams, fostering a safe and enjoyable environment. My leadership as a Camp Counselor further exemplifies my ability to inspire and maintain high standards of safety and service.
Overview
1
1
year of professional experience
Work History
Ride Operator
Playland Amusement Park
05.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Camp Counselor
SYEP
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Bachelor of Science - Exercise Science Pre AT/PT
Kean University
Union, NJ06.2027
High School Diploma -
Mount Saint Michael Academy
The Bronx, NY06.2023
Skills
- Customer Service
- Technical knowledge
- Safety Management
- Team Training
- Customer Assistance
- Decision-Making
- Problem-Solving
Timeline
Ride Operator
Playland Amusement Park
05.2024 - Current
Camp Counselor
SYEP
06.2023 - 08.2023
Bachelor of Science - Exercise Science Pre AT/PT
Kean University
High School Diploma -
Mount Saint Michael Academy
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