Mason Tanner
Saratoga Springs,UT
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic and critical thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Data Labeler
Tesla
02.2025 - Current
- Ensures accurate label placement within several types of dynamic video types across multiple projects to enhance the AI model.
- Implements improvements in labeling workflows, resulting in increased efficiency across operations.
- Collaborated with leadership teams to streamline labeling processes and reduce downtime.
- Trained new team members on labeling protocols efficiently, accurately, and effectively.
- Conducted quality assurance of labels across several projects for compliance with project standards and regulations.
Sales Professional
Tooele Valley Motorsports
08.2024 - 01.2025
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Customer Service Supervisor
MotivHealth
07.2023 - 08.2024
- Coached 15+ team members to deliver hospitable, professional service while adhering to set service models and expectations.
- Coached employees through day-to-day work and complex problems using creative solutions to cater to each employee.
- Actively supported my team by quickly responding to questions via phone, Microsoft Teams, and email to find appropriate solutions to member issues.
- Created, prepared, and delivered reports to each team member on a weekly basis, and help them reach their individual potentials, while meeting with team members in a 1:1 meeting, while leading team meetings.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Led regular customer service meetings across the department to review progress, identify challenges, and provide feedback.
- Kept high average of performance evaluations.
Personal Health Assistant
MotivHealth
04.2023 - 08.2024
- Customer Service Focus: Provide exceptional customer service to past, current, and future members.
- Communication Channels: Interact with members and providers through various communication methods.
- Case Management: Escalate cases to case managers, meet with leadership weekly to ensure timely resolution.
Apple Salesman
Southern Utah University Bookstore
09.2022 - 04.2023
- Job Responsibility: Delivering excellent customer service, answering customer questions, closing sales, and upselling accessories.
- Customer Service Approach: Providing clear and honest information to customers to facilitate informed decision-making.
- Professional Development: Pursuing Apple Certification through the SEED training program.
Education
High School Diploma -
Cyprus High School
Magna, UT03.2021
Leadership in The 21st Century - Management
University of Pennsylvania
Philadelphia, PA10.2026
Skills
- Accuracy and precision
- Critical Thinking
- Text categorization
- Eye for detail
- Fast learning
- Data annotation
Timeline
Data Labeler
Tesla
02.2025 - Current
Sales Professional
Tooele Valley Motorsports
08.2024 - 01.2025
Customer Service Supervisor
MotivHealth
07.2023 - 08.2024
Personal Health Assistant
MotivHealth
04.2023 - 08.2024
Apple Salesman
Southern Utah University Bookstore
09.2022 - 04.2023
High School Diploma -
Cyprus High School
Leadership in The 21st Century - Management
University of Pennsylvania