Mason Taylor
South Fulton,TN
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Zaxbys
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels, and determined PAR levels in order to submit truck orders
- Conducted interviews of potential employees and determined pay-rates, as well as guided them through onboarding
- Organized crew into a cohesive schedule to provide fully staffed shifts for the greatest success
Cook
Sadler’s Classic Bar & Grill
12.2020 - 08.2023
- Maintained food safety and sanitation standards
- Optimized organizational structure in the kitchen.
- Conducted comprehensive training sessions to familiarize new staff with role expectations.
- Oversaw handling techniques to maintain quality of food items.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Trading Post Manager
Camp Mack Morris
06.2016 - 06.2023
- Promoted to Trading Post Manager in 2021 after several summers in the Handicraft Director and Handicraft Staff roles
- Supervised, trained, and assisted Sales Representatives in store maintenance, product promotions, and customer service
- Managed controllable costs to maintain profitability
- Implemented purchasing plans and kept contact with suppliers to meet sales goals
- Maintained proper inventory levels and shelf stocking
- Ensured store presentation and cleanliness at all times
Education
Bachelor of Arts - Music, Minor in Marketing
The University of Tennessee at Martin
Martin, TN12.2023
Skills
- Promotional Advertisement
- Print Advertisement
- Layout Design
- Leadership
- Staff Management
- Customer Service
- Task Management
- Problem-Solving
- Attention to Detail
Accomplishments
- Boy Scouts of America - Eagle Scout award
Programs
- Canva
- Google Workspace
- Microsoft Office Suite
Honors & Extracurriculars
MUSIC
- Teacher's Assistant for the UTM Aviators Marching Band
- Recording Studio Manager for UTM Music Department
- Assistant Coordinator for the 2023 UTM Honor Band
ADVERTISEMENT
- Advertisement design work used to promote the 2022 UTM Research Series on Mountain Dew
- Advertisement design work used to promote the 2022 College of Business and Global Affairs Career Day
PROJECT MANAGEMENT
- Designed 3 unique exhibits for Discovery Park of America
- Oversaw 2 exhibit projects, participated as team member on 1
Certification
- ServSafe
Timeline
Assistant Manager
Zaxbys
09.2023 - Current
Cook
Sadler’s Classic Bar & Grill
12.2020 - 08.2023
Trading Post Manager
Camp Mack Morris
06.2016 - 06.2023
Bachelor of Arts - Music, Minor in Marketing
The University of Tennessee at Martin