Overview
Work History
Education
Skills
Accomplishments
Programs
Honors & Extracurriculars
Certification
Timeline
AssistantManager

Mason Taylor

South Fulton,TN

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Zaxbys
09.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels, and determined PAR levels in order to submit truck orders
  • Conducted interviews of potential employees and determined pay-rates, as well as guided them through onboarding
  • Organized crew into a cohesive schedule to provide fully staffed shifts for the greatest success

Cook

Sadler’s Classic Bar & Grill
12.2020 - 08.2023
  • Maintained food safety and sanitation standards
  • Optimized organizational structure in the kitchen.
  • Conducted comprehensive training sessions to familiarize new staff with role expectations.
  • Oversaw handling techniques to maintain quality of food items.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Trading Post Manager

Camp Mack Morris
06.2016 - 06.2023
  • Promoted to Trading Post Manager in 2021 after several summers in the Handicraft Director and Handicraft Staff roles
  • Supervised, trained, and assisted Sales Representatives in store maintenance, product promotions, and customer service
  • Managed controllable costs to maintain profitability
  • Implemented purchasing plans and kept contact with suppliers to meet sales goals
  • Maintained proper inventory levels and shelf stocking
  • Ensured store presentation and cleanliness at all times

Education

Bachelor of Arts - Music, Minor in Marketing

The University of Tennessee at Martin
Martin, TN
12.2023

Skills

  • Promotional Advertisement
  • Print Advertisement
  • Layout Design
  • Leadership
  • Staff Management
  • Customer Service
  • Task Management
  • Problem-Solving
  • Attention to Detail

Accomplishments

  • Boy Scouts of America - Eagle Scout award

Programs

  • Canva
  • Google Workspace
  • Microsoft Office Suite

Honors & Extracurriculars

MUSIC

  • Teacher's Assistant for the UTM Aviators Marching Band
  • Recording Studio Manager for UTM Music Department
  • Assistant Coordinator for the 2023 UTM Honor Band

ADVERTISEMENT

  • Advertisement design work used to promote the 2022 UTM Research Series on Mountain Dew
  • Advertisement design work used to promote the 2022 College of Business and Global Affairs Career Day

PROJECT MANAGEMENT

  • Designed 3 unique exhibits for Discovery Park of America
  • Oversaw 2 exhibit projects, participated as team member on 1

Certification

  • ServSafe

Timeline

Assistant Manager

Zaxbys
09.2023 - Current

Cook

Sadler’s Classic Bar & Grill
12.2020 - 08.2023

Trading Post Manager

Camp Mack Morris
06.2016 - 06.2023

Bachelor of Arts - Music, Minor in Marketing

The University of Tennessee at Martin

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Mason Taylor