Mason Thongnopneua

• Produced marketing content for social channels to drive audience engagement before launch
• Managed TikTok, Instagram, YouTube, Facebook, and Reddit accounts to build prelaunch brand presence
• Tracked post performance with multi-platform analytics and summarized weekly insights for marketing lead.
• Responded to direct messages and answered client questions.

• Coached groups of 6–8 year olds
• Delivered structured baseball instruction tied to the camp curriculum to keep practices safe and organized
• Bonded with campers to create a fun environment and build trust

Bakery

• Baked assortment of cookies from scratch, ensuring quality and freshness.
• Managed storefront display to attract customers and promote baked goods.
• Provide customer service by taking orders and addressing inquiries.
• Packaged cookies and other products for sale, maintaining presentation standards.
• Operated commercial ovens and mixers
• Monitored inventory levels of baking supplies and placed orders as needed.
• Shift lead for closing.

Kitchen

• Taking and serving customer orders while also addressing any complaints or order mistakes.
• Maintained cleanliness of the kitchen
• Cut and weighed various meats for customer orders
• Handled soup servings as well as contributing to overall kitchen operations.

• Packaged cupcakes into designated boxes
• Executed folding and assembly of various box types
• Maintained cleanliness by washing dishes
• Provided customer service in storefront
• Managed deliveries to ensure timely arrival of products.