Mason T. Redman
Hockley
Overview
8
8
years of professional experience
Work History
Back End Associate
Backdoor Pizza
01.2025 - Current
- Supervised daily operations to ensure consistent product quality and customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Streamlined workflow processes, improving order accuracy and speed of service.
Cabinet refinishing specialist
Rescueology
08.2022 - 07.2023
- Load/unload equipment
- Prep cabinets for spray
- Clean/sand/prime/paint cabinets
- Disassemble cabinets
- Reassemble cabinets
- Other duties as assigned
Customer Service Representative
Lawlers Barbecue
09.2018 - 07.2022
- Provide excellent Customer Service to drive thru customers
- Place orders and ensure accuracy and quality
- Operate cash register / make change
- General kitchen duties to maintain health standards
- Maintained fountain drink machine(s)
- Maintain restaurant closing procedures
- Cleaning
- Stocking
- Other duties as assigned
Education
Bachelor of Science -
University of Alabama
Tuscaloosa, AL12-2026
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Calhoun community college
01-2022
High School Diploma - undefined
James Clemens High School
Madison, AL01-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Cash handling
- Courteous and professional
Community Service
- Huntsville Downtown Rescue Mission, volunteer
- Asbury Thrift Store, volunteer, Madison, AL
Timeline
Back End Associate
Backdoor Pizza
01.2025 - Current
Cabinet refinishing specialist
Rescueology
08.2022 - 07.2023
Customer Service Representative
Lawlers Barbecue
09.2018 - 07.2022
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Calhoun community college
High School Diploma - undefined
James Clemens High School
Bachelor of Science -
University of Alabama