Mason Ulrich
15405 Rosario Beach Rd,TX
Summary
Adept at fostering customer relations and spearheading small business operations, I excelled in roles from Lifeguard at Splash Town to being the owner of my own small landscaping company. My knack for relationship building and effective communication led to significant repeat business and referrals. Mastery in conflict resolution and team motivation underscores my comprehensive skill set.
Overview
12
12
years of professional experience
Work History
Camp Counselor
Island Lake Camp
06.2024 - 09.2024
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Implemented rules and regulations to enforce discipline and compliance.
Owner
High Lawn Curb Appeal
05.2020 - 06.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
Manager
North Houston District
03.2017 - 12.2019
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lifeguard
Splash Town
03.2013 - 08.2015
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
Education
Computer Science - Computer Science
Lonestar Community College Tomball Campus
Tomball02-2017
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Camp Counselor
Island Lake Camp
06.2024 - 09.2024
Owner
High Lawn Curb Appeal
05.2020 - 06.2024
Manager
North Houston District
03.2017 - 12.2019
Lifeguard
Splash Town
03.2013 - 08.2015
Computer Science - Computer Science
Lonestar Community College Tomball Campus
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