Mason Williams
Louisville,KY
Summary
Dynamic Union Steward with proven leadership at the National Association of Letter Carriers, adept at grievance handling and policy interpretation. Successfully resolved workplace disputes, enhancing member engagement and compliance. Recognized for excellent communication and problem-solving skills, fostering a supportive environment and improving labor relations. Committed to promoting safety and member rights.
Overview
5
5
years of professional experience
Work History
Union Steward
National Association of Letter Carriers, Branch 725
Glenoden
10.2024 - Current
- Advocated for member rights and benefits during negotiations with management.
- Resolved workplace disputes between employees and management effectively.
- Educated union members on policies, procedures, and workplace safety standards.
- Conducted regular meetings to communicate updates and gather member feedback.
- Coordinated training sessions to enhance member understanding of union processes.
- Monitored compliance with labor agreements to ensure fair treatment of members.
- Developed strategies to improve member engagement and participation in union activities.
- Improved labor relations by mediating disputes and promoting a supportive work environment.
Route Technician
United States Postal Office
Louisville, Ky
01.2021 - Current
- Operated delivery vehicle to ensure timely mail distribution across designated routes.
- Sorted and organized mail for efficient processing and delivery.
- Maintained accurate records of deliveries and pickups to enhance accountability.
- Assisted in training new technicians on safety protocols and operational procedures.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Collaborated with team members to optimize route efficiency and reduce delays.
- Addressed customer inquiries regarding mail services, enhancing customer satisfaction.
- Implemented best practices for package handling, improving overall service quality.
- Increased safety standards through strict adherence to company policies and regulations.
- Expedited emergency deliveries as needed, demonstrating adaptability and commitment to customer satisfaction.
Education
High School Diploma -
Valley Traditional High School
Louisville,KY06.2018
Skills
- Leadership qualities
- Grievance handling
- Assertiveness
- Policy interpretation
- Teamwork
- Problem-solving
- Time management
- Multitasking skills
- Attention to detail
- Reliability
- Excellent communication
- Adaptability and flexibility
Timeline
Union Steward
National Association of Letter Carriers, Branch 725
10.2024 - Current
Route Technician
United States Postal Office
01.2021 - Current
High School Diploma -
Valley Traditional High School