Mason Wolff
Portland ,OR
Summary
Client-focused professional with over 12 years of experience delivering exceptional service in fast-paced environments. Known for organization, compassion, and clear communication. Transitioning into the medical field with a strong passion for patient care and administrative excellence, while supporting healthcare teams and growing professionally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner|Hairstylist
WolffMane Studios
Portland, OR
07.2023 - Current
- Built and managed an independent salon business, overseeing all scheduling, communication, and client records.
- Maintained client relationships with a focus on empathy, active listening, and professionalism.
- Managed inventory, finances, and appointments using digital tools and manual systems.
- Delivered high-touch service while working under pressure with back-to-back appointments.
- Created a calm, welcoming environment for various clientele, with varying needs.
Independent Hairstylist
Blow & Go Hair Salon
Portland , OR
08.2017 - 07.2023
- Supported front desk operations, including booking, follow-up calls, and payment processing.
- Trained junior staff on customer service and workflow best practices.
- Built a loyal clientele by providing consistent, compassionate service.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NV01-2013
- Cosmetology
Aveda Institute of Las Vegas
Las Vegas NV01-2013
Skills
- Client communication & Scheduling
- Multi-line Phone Systems
- Google Sheets / Excel
- Problem Solving
- Organization & Time Management
- Customer Service & Relationship Building
- Data Entry & Recordkeeping
- Adaptability & Quick Learner
Certification
CPR & Basic Life Support Certification (upcoming AHA Training April 2025)
Phlebotomy Course (Planned for Future Professional Growth)
Timeline
Owner|Hairstylist
WolffMane Studios
07.2023 - Current
Independent Hairstylist
Blow & Go Hair Salon
08.2017 - 07.2023
High School Diploma -
Sierra Vista High School
- Cosmetology
Aveda Institute of Las Vegas
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