Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MASOUDA NAEEMI

Columbus,Ohio

Summary

Experienced in customer service, cash handling, and communication. Customer-focused professional with a proven track record of success. Over 9 months of experience in fostering relationships, resolving customer issues, and promoting financial products and services. Dedication to providing exceptional service and ability to effectively communicate with customers make me an asset to any team.

Overview

1
1
year of professional experience

Work History

Cashier

Walmart
09.2024 - Current
  • Provide excellent customer service by efficiently processing transactions and resolving customer inquiries
  • Handle cash, credit, and electronic payment transactions accurately
  • Promote Walmart’s products and services to enhance the customer experience
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Sales Associate

Bargain Rocks
04.2024 - 08.2024
  • Provided exceptional customer service, effectively addressing inquiries and resolving issues
  • Promoted products through cross-selling and introducing new offerings
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Solved customer challenges by offering relevant products and services.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Arts - Language & Literature

Kabul University
01.2016

Skills

  • Attention to detail
  • Customer assistance
  • Time management skills
  • Written and verbal communication
  • Payment processing
  • Report preparation
  • Data entry
  • Teamwork and collaboration

Languages

English
Professional Working
Persian
Full Professional
Arabic
Full Professional
Russian
Professional Working

Timeline

Cashier

Walmart
09.2024 - Current

Sales Associate

Bargain Rocks
04.2024 - 08.2024

Bachelor of Arts - Language & Literature

Kabul University

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MASOUDA NAEEMI