Massa Sheriff
charlotte,NC
Summary
I can be described as a self driven, dependable, responsible, and hardworking individual. I am an effective team member who can adjust to any difficult circumstance. I can operate effectively both independently and in a group setting. I'm eager to adapt to any situation and have a lot to learn and expand on at any chance that presents itself.
Overview
3
3
years of professional experience
Work History
Seasonal Guest Advocate
Target
Charlotte, NC
11.2024 - 01.2025
- Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- Managed checkout processes efficiently, minimizing wait times and enhancing overall guest experience.
- Collaborated with team members to maintain cleanliness and organization of sales floor and stock areas.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Assistant Production Manager
Print Charlotte INC.
Charlotte, NC
06.2022 - 08.2024
- Coordinated production schedules to optimize workflow and meet project deadlines.
- Assisted in quality control processes, ensuring products to industry standards.
- Managed inventory levels and facilitated timely procurement of materials.
- Contributed to company growth by delivering quality customer service to foster growth and retention.
- Trained junior staff on equipment operation and safety protocols.
- Under the general manager, I handled 75% of the printing operations and led the three-person pre-press and production team.
Graphic Designer
Print Charlotte INC
Charlotte, NC
06.2022 - 08.2024
- Collaborated with cross-functional teams to create cohesive marketing materials aligned with client objectives.
- Utilized Corel Draw to produce high-quality graphics, ensuring consistency across various projects.
- Conducted design reviews, providing constructive feedback to improve team output and project quality.
- Designed marketing materials, window graphics, and wall graphics to help lead the redesign of Print Charlotte's corporate brand and make the showroom more hospitable and indicative of the business.
- Managed multiple projects simultaneously, prioritizing tasks to meet deadlines while maintaining attention to detail.
- Developed creative design for print materials, Logo's, business cards, digital graphics, brochures, banners, and signs.
Education
High School Diploma -
Merancas Middle College High School
Huntersville, NCAssociate of Science - Biological Sciences
Central Piedmont Community College
Charlotte, NC12-2026
Skills
- Deadline oriented
- Quality assurance
- Production planning
- Customer support
- Logo design
- Graphic design
- Image editing
- Event planning
- Time management
- Decision-making
- Logo creation
- Order Processing
Timeline
Seasonal Guest Advocate
Target
11.2024 - 01.2025
Assistant Production Manager
Print Charlotte INC.
06.2022 - 08.2024
Graphic Designer
Print Charlotte INC
06.2022 - 08.2024
High School Diploma -
Merancas Middle College High School
Associate of Science - Biological Sciences
Central Piedmont Community College