Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

Massiel Alcantara

Carithers Pediatric Group
Jacksonville
6
years of professional experience

Attentive and focused registered nurse offering teamwork abilities, classroom education and physical abilities to manage nursing tasks. 5+ years of nursing experience. Passionate about delivering caring and skilled support to every patient. Experience with care coordination, triaging, patient education, processing RX refills/ authorizations, documenting behaviors, and discussing changing conditions with qualified clinicians. Meticulous and detail oriented with excellent observational, organizational, and communication skills. Solid understanding of the role of nurses in interdisciplinary environments. Excellent clinical and people skills. Successful at quickly building rapport with patients and families. Proficient in areas of patient care, including assessments, immunization/ medication administration, and health education.

Work History

Pediatric Triage Registered Nurse

1 Year
Carithers Pediatric Group | 03.2025 - 03.2026
  • Assessed patient symptoms to determine appropriate care pathways and urgency levels.
  • Collaborated with healthcare providers to facilitate timely interventions for pediatric patients.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Coordinated patient appointments, optimizing scheduling efficiency and enhancing patient flow in high-volume clinic.
  • Educated families on treatment options and health management strategies effectively.
  • Streamlined communication between physicians, families, and staff by maintaining detailed records and documentation of patient care activities.
  • Managed immunization program for the clinic, ensuring compliance with regulatory requirements and maintaining up-to-date vaccination records for all patients.

Occupational Health Triage Registered Nurse

7 Months
Medcor, Inc | 08.2024 - 03.2025
  • Triage injury/illness calls to determine if emergent/non-emergent
  • Determine if Injury/illness requires immediate treatment or first aid advice
  • Research/locate the nearest facility to utilize for injury
  • Contact medical facility to determine the availability of adequate services to meet the needs of the particular injury/illness; Coordination of visit via phone/fax
  • Provide updates, diagnosis, clinic notes and treatment authorization requests to designated representatives for client and Worker's Compensation insurance adjuster.
  • Log injury/illness details on spreadsheet

Triage Nurse/ Licensed Practical Nurse

3 Years 2 Months
Mayo Clinic Family Medicine | 10.2020 - 12.2023
  • Complete prescription prior authorizations & assist with Rx refills
  • Administered appropriate medications/injections per provider instruction
  • Provide Phone support - Live triage call, transfers from call center (chest pain, Afib calls, etc.) and manage in-basket messages
  • Assist with Pre-op clearances, FMLA and other disability paperwork
  • Provided treatments and assisted with procedures
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Supported physicians during examinations and scans to assist with diagnostic procedures
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care

Licensed Practical Nurse

6 Months
River City Rehabilitation Center | 06.2020 - 12.2020
  • Administers medications, noting times and amounts on residents charts.
  • Observes residents, charting and reporting changes in conditions such as adverse reactions to medication or treatment and takes necessary actions.
  • Answers residents' calls and determines how to assist them.
  • Measures and records residents vital signs such as height, weight, temperature, blood pressure, pulse, and respiration.
  • Provides basic resident care or treatments such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or performing catheterizations.
  • Evaluates nursing intervention outcomes, conferring with other health care team members.
  • Assembles and uses equipment such as catheters, or oxygen suppliers.
  • Assures resident safety through strict adherence to protocols, policies, and procedures, open communication with residents, supervisors, and coworkers, and careful observation of residents, equipment, and environmental conditions.

Education

Bachelors of Science - Nursing (B.S.N.)

Jacksonville university | Jacksonville, FL | 06.2026
current student

Associate of Science - Nursing(RN)

Florida State College At Jacksonville | Jacksonville | 12.2023

Licensed Practical Nurse

Florida State College At Jacksonville | Jacksonville | 04.2020

High School Diploma

Paxon School For Advanced Studies | Jacksonville, FL | 05.2018

Associate of Arts

Florida State College At Jacksonville | Jacksonville | 05.2020

Skills

Bilingual (Fluent in Spanish & English)
BLS healthcare provider certification
EKG administration
Compact RN License#: 9651468
Proficient in EPIC software & Cerner
Pediatric experience
Patient assessments
Direct patient care
Medication administration
Pediatric/ Adult immunization administration
Intramuscular/ Intradermal injections
Infection control and aseptic procedures
Patient triaging

LANGUAGES

Bilingual (Fluent in both Spanish & English)

Timeline

Pediatric Triage Registered Nurse

Carithers Pediatric Group
03.2025 - 03.2026Read More

Occupational Health Triage Registered Nurse

Medcor, Inc
08.2024 - 03.2025Read More

Triage Nurse/ Licensed Practical Nurse

Mayo Clinic Family Medicine
10.2020 - 12.2023Read More

Licensed Practical Nurse

River City Rehabilitation Center
06.2020 - 12.2020Read More

Florida State College At Jacksonville

Associate of Arts
Read More

Jacksonville university

Bachelors of Science from Nursing (B.S.N.)
Read More

Florida State College At Jacksonville

Associate of Science from Nursing(RN)
Read More

Florida State College At Jacksonville

Licensed Practical Nurse
Read More

Paxon School For Advanced Studies

High School Diploma
Read More
Massiel Alcantara