Experienced technician with 4 years in the ophthalmic field, specializing in diagnostic testing and patient care. Demonstrates strong communication abilities and meticulous attention to detail in record-keeping. Focused on enhancing patient experiences and outcomes. Seeking to leverage skills in a reputable ophthalmology practice.
Overview
3
3
years of professional experience
Work History
Ophthalmic Technician
New York Laser Vision
New York, NY
09.2024 - Current
Prepared and escorted patients through clinic flow, ensuring efficient rooming and optimal provider workflow
Accurately documented chief complaints, medical histories, and patient information in electronic medical records
Measured visual acuity, intraocular pressures (IOPs) using icare, and central corneal thickness (pachymetry)
Performed auto-refractions and recorded existing eyeglass prescriptions
Administered dilation and diagnostic eye drops per provider orders while educating patients on procedures
Captured and uploaded ophthalmic imaging including OCT Macula, OCT Nerve, Fundus photography, Meibography, Pentacam, Argos, Specular Microscopy and other diagnostic tests
Conducted visual field testing, providing clear patient instruction to ensure reliable and accurate results
Performed dry eye testing such as TearLab and Inflammadry tests
Conducted percutaneous allergy testing per provider orders and documented results in the patients chart
Performed UBM (Ultrasound Biomicroscopy) testing as ordered
Prepared patients for in-office procedures including YAG, SLT, LPI lasers, and IPL treatments
Assisted with minor procedures by numbing and preparing patients, prepared Kenalog injections when ordered
Ensured all tests and images were correctly labeled and uploaded to patient charts
Maintained strict infection control by sanitizing instruments, machines, and exam rooms before and after use
Managed exam room and testing room opening and closing procedures, ensuring equipment was covered, organized, and powered down
Stocked exam rooms, monitored office supplies, and documented inventory needs for reordering
Coordinated patient flow by directing providers to next patients to maintain clinic efficiency
Optometric Assistant
Dr. Gary Tracy Optometry and Eyewear
New York
04.2024 - 07.2024
Worked closely with optometrists to prepare examination rooms, sterilize equipment, and provide exceptional patient care throughout visits
Monitored and managed inventory of optical supplies and contact lenses, ensuring the availability of necessary items
Conducted preliminary exams such as OCT imaging, auto refraction, corneal topography and visual fields
Maintained accurate patient records, billed vision plans when necessary, and handled payments
Ordered contact lens supply and trial lenses for patients when requested
Handled and triaged incoming calls efficiently during peak periods
Ophthalmic Work Up Technician
Pisacano Eye Surgery And Laser Specialists
Bronx
06.2023 - 09.2023
Conducted comprehensive patient assessments, including gathering medical histories and performing visual acuity and diagnostic tests
Assisted ophthalmologists in various diagnostic procedures, such as tonometry and slit-lamp examinations
Administered dilation eye drops and other ocular medications, adhering to physician instructions and maintaining patient comfort and safety
Maintained patient records and electronic health records (EHR) as well as documented test results, medical history and patient concerns
Prioritized safety by adhering to infection control measures and clinic policies
Ophthalmic Photographer
Pisacano Eye Surgery And Laser Specialists
Bronx
01.2023 - 09.2023
Conducted advanced diagnostic tests using Ziess and Maestro OCT imaging, Optos fundus photography, taped and untapped visual field testing, pachymetry, and auto refraction
Worked efficiently with ophthalmologists, providing high-quality diagnostic images and data to support treatment decisions and surgical planning
Calibrated and maintained diagnostic equipment, ensuring accurate results and optimal performance for patient care
Medical Receptionist
Pisacano Eye Surgery And Laser Specialists
Bronx
08.2022 - 01.2023
Greeted and checked in patients, verifying personal and insurance information, complying with HIPAA regulations
Scheduled and confirmed appointments for eye exams, surgeries, consultations and post op visits, optimizing the clinic's daily schedule
Managed a high volume of phone calls, addressed patient inquiries, and provided information on services and procedures
Processed insurance claims, verified coverage, and handled patient payments
Ensured a clean, organized, and welcoming reception area, contributing to a positive patient experience
Handled high-volume phone inquiries with empathy, providing clear information on services and addressing patient concerns