Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
Timeline
Babysitter

Massiel Peralta

East Orange,NJ

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

16
16
years of professional experience

Work History

Instacart Shopper

Instacart
09.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.

Uber Partner

Uber
06.2019 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

Babysitter

Self Employed Services
01.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Beauty Advisor

CVS Pharmacy
12.2014 - 12.2018
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and boosting sales.
  • Increased store traffic with effective promotional events and in-store marketing strategies.
  • Processed payments, entering sales in register for prompt customer service.

Cosmetic Beauty Advisor

Duane Reade
06.2014 - 11.2014
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Retail Sales Associate

Century 21 Department Store
01.2012 - 06.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Office Aid

Sophie Davis School of Biomedical Education
01.2009 - 01.2012
  • Supported Student Life and Housing Director with proactive correspondence management, document coordination, and customer relations.
  • Performed data entry tasks accurately and efficiently, contributing to well-organized recordkeeping systems within the office environment.
  • Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.

Education

No Degree - Biology (3 Years Completed)

City College of New York
New York, NY

High School Diploma -

Manhattan Hunter Science High School
New York, NY
12.2009

P.S. / I.S. 18
New York, NY
12.2005

Skills

  • Fluent in, both written and spoken, Spanish
  • Efficient in Windows, Microsoft Word and Power Point
  • Mobile app proficiency

Accomplishments

  • Graduated with a Regents Diploma in 2009 from Manhattan Hunter Science High School.
  • Graduated top of the Class of 2005 as Valedictorian, at P.S. / I.S. 18.
  • Raised over $300 for The Breast Cancer Research Foundation in 2007.

Volunteer Experience

  • New York Presbyterian Hospital, Volunteer, 01/01/2009, 12/31/2010, Pediatrics Emergency Room
  • School, Event Coordinator, 05/01/2008, 05/31/2008, Talent show, family night, parent-teacher night
  • English Tutor, Volunteer, 04/01/2008, 06/30/2008, Young Hispanic immigrant girls
  • Parkinson’s Unity Walk, Volunteer, 04/01/2008, 04/30/2008, Fundraiser for Parkinson’s Disease research
  • Soup Kitchen, Host, 11/01/2007, 11/30/2007, Thanksgiving breakfast for the less fortunate
  • Light the Night Walk, Volunteer, 10/01/2007, 10/31/2007, Fundraiser for Leukemia and Lymphoma research
  • Memory Walk, Volunteer, 10/01/2007, 10/31/2007, Fundraiser for Alzheimer research
  • New York Presbyterian Hospital, Volunteer, 01/01/2006, 12/31/2007, Liver and Kidney Donors/Recipient Dept.
  • Reading Tutor, Volunteer, 01/01/2004, 12/31/2005, Struggling elementary school students

Hobbies and Interests

  • Volunteer Club (2005 – 2008)
  • Salsa Club (2006 – 2008)
  • Life Skills Program (2004 – 2005)
  • Cosmetic Arts
  • Photography/Videography

Timeline

Instacart Shopper

Instacart
09.2023 - Current

Babysitter

Self Employed Services
01.2020 - Current

Uber Partner

Uber
06.2019 - Current

Beauty Advisor

CVS Pharmacy
12.2014 - 12.2018

Cosmetic Beauty Advisor

Duane Reade
06.2014 - 11.2014

Retail Sales Associate

Century 21 Department Store
01.2012 - 06.2014

Office Aid

Sophie Davis School of Biomedical Education
01.2009 - 01.2012

No Degree - Biology (3 Years Completed)

City College of New York

High School Diploma -

Manhattan Hunter Science High School

P.S. / I.S. 18

Similar Profiles

CREATE PROFILE
Massiel Peralta