Kevin Esteves
New York
Summary
Experienced Instacart driver and Assistant Manager with a proven track record of success in customer service, team management, and problem-solving. Skilled at working in fast-paced environments and adapting to changing circumstances. Seeking a challenging position that allows me to utilize my skills and experience to contribute to the success of a company.
Overview
10
10
years of professional experience
Work History
Instacart Shopper
Instacart
New York, NY
06.2018 - Current
- Shopped for and delivered groceries to customers in a timely and efficient manner
- Maintained accurate records of orders and payments
- Communicated with customers regarding substitutions and other issues
- Provided exceptional customer service, ensuring customer satisfaction
- Streamlined grocery selection process to enhance order accuracy and customer satisfaction.
Assistant Manager
RDN Auto Repair
New York, NY
06.2016 - Current
- Assisted the manager with daily operations of the shop, including managing a team of technicians and scheduling appointments
- Provided exceptional customer service, addressing customer concerns and resolving issues
- Assisted with inventory management and ordering supplies
- Performed diagnostic tests and repairs on vehicles as needed
- Maintained a clean and organized shop environment
Education
Some College (No Degree) -
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Excellent customer service skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment
- Knowledge of automotive repair and maintenance
- Excellent communication skills, both verbal and written
- Proficient in Microsoft Office and Google Suite
- Fluent in both English and Spanish
- Experience in Public Speaking
- Conflict Resolution
- Highly Self-Motivated
- Valid New York State Driver's License
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Reliability and punctuality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Instacart Shopper
Instacart
06.2018 - Current
Assistant Manager
RDN Auto Repair
06.2016 - Current
Some College (No Degree) -
Hostos Community College of The City University of New York