Massimiliano Torcia - Burke
Dallas,TX
Summary
Graduate of the University of Arizona, having a strong foundation in legal principles. Passionate aspiring legal professional with a focus on advocating for fairness and justice. Preparing to attend law school, having gained practical experience at a corporate law firm in Rome, offering exposure to international legal practices. Currently specialize in fostering strong client relationships while advancing escrows through continuous prospecting at Coldwell Banker. My role focuses on ensuring seamless communication and support throughout the real estate process. Committed to community engagement, including volunteering with the homeless, over-seas students, and political party's. Dedicated to using legal expertise to drive positive change and uphold principles of equity and justice.
Overview
3
3
years of professional experience
Work History
Meal Service Volunteer
Austin Street Center
Dallas, TX
08.2024 - Current
- Provide weekly meal services to the homeless in south Dallas.
Volunteer
Dallas County Democrats
Dallas, TX
08.2024 - Current
- As a phone bank volunteer, I engage with voters by making calls to provide information, encourage voter turnout, and support Democratic candidate and initiatives.
Customer Relations Manager
Coldwell Banker
Dallas, Texas
07.2024 - Current
- Cultivated and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty through personalized service and regular follow-ups.
- Acted as the primary point of contact between clients and real estate agents, facilitating clear and effective communication to ensure smooth transactions.
- Handled client inquiries, concerns, and complaints efficiently, resolving issues promptly to maintain client trust and satisfaction.
- Conducted market research to stay informed about industry trends, property values, and competitive landscape, providing valuable insights to clients and the sales team.
Volunteer
Kanu Hawaii
Honolulu, HI
07.2024 - 07.2024
- Participated in garden maintenance, invasive species removal, and native species seed collecting at Diamond Head crater with the Department of Land and Natural Resources
Volunteer
EngIN
Tucson, AZ
10.2023 - 06.2024
- Weekly volunteer teaching young adults in Ukraine how to better their english through lesson plans, tasks, and basic conversation, creating an opportunity for them to advance their English fluency, and make a friend across the world.
Legal Intern
LP Avvocati
Rome, Italy
06.2023 - 08.2023
- Participated in client meetings with attorney supervision.
- Participated in client interviews, observed questioning process and documented information.
- Demonstrated working with people across different social identities and backgrounds.
- Assisted attorneys in preparing for hearings, trials, mediations, arbitrations.
- Oversaw and assisted with a case pertaining to Value Added Tax fraud.
- Deeply researched and interpreted American statutes pertaining to whistle blowing protection and how American statutes could be incorporated into Italian law.
- Assisted in drafting an advisory opinion pertaining to the requirements of an American non-profit organization within the EU.
Personal Assistant
Coldwell Banker
Honolulu, HI
05.2021 - 08.2021
- Performed calendar management and scheduling of appointments for the executive.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
Education
Bachelor of Arts - Pre-Law
University of Arizona
Tucson, AZ05-2024
Skills
- Attention to Detail
- Relationship Building
- Communication
- Analytical Skills
- Time Management
- Interpretation Skills
- Legal Research
- Organizational Skills
- Italian Translation
- Legal Writing
Languages
Italian
Limited
English
Native/ Bilingual
Timeline
Meal Service Volunteer
Austin Street Center
08.2024 - Current
Volunteer
Dallas County Democrats
08.2024 - Current
Customer Relations Manager
Coldwell Banker
07.2024 - Current
Volunteer
Kanu Hawaii
07.2024 - 07.2024
Volunteer
EngIN
10.2023 - 06.2024
Legal Intern
LP Avvocati
06.2023 - 08.2023
Personal Assistant
Coldwell Banker
05.2021 - 08.2021
Bachelor of Arts - Pre-Law
University of Arizona
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