Massimo Helal

A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive an optimal user experience.

Always striving to acquire a position in a high-quality environment in which my resourceful experience and academic skills will add value to the company.

I run my own IT and CCTV technician business [IT Alpha Network], where I get to handle projects such as installation and repair of hardware and software for clients, whether businesses or houses.

• Repaired access control, CCTV, electronic devices, and electromechanical devices to maintain electronic security systems.
• Operated power drills, wire strippers, pliers, and wire connectors to properly install and repair electronic equipment.
• Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
• Read and understand product manuals and blueprints.
• Performed computer program entry to add closed-circuit television cameras, access control devices, and intrusion alarm systems.