Match-S Lordeus
Ocoee,FL
Summary
Dynamic real estate professional with a proven track record at Century 21, excelling in client-focused solutions and market analysis. Expertise in regulatory compliance and healthcare operations, complemented by exceptional customer service and strong communication skills. Adept at balancing multiple responsibilities while delivering outstanding results in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Century 21
Orlando, FL
10.2022 - Current
- Guided clients through the home-buying process, including market analysis, contract negotiations, and paperwork completion.
- Demonstrated strong time management skills by balancing real estate responsibilities with educational pursuits.
- Developed client-focused solutions, enhancing problem-solving and interpersonal skills.
Call Center Representative
Walt Disney World Resort
Orlando, FL
08.2018 - Current
- Delivered exceptional customer service in a high-volume call center environment, focusing on client satisfaction, and efficient issue resolution.
- Strengthened communication and interpersonal skills through interactions with diverse clients and colleagues.
- Multitasked effectively to manage simultaneous inquiries and responsibilities.
Education
Bachelor of Science - Health Services Administration
University of Central Florida
Orlando, FL12-2025
Associate of Arts - Health Services Administration
Valencia College
Orlando, FL12-2023
Skills
- Health information management
- Regulatory compliance
- Data analysis
- Healthcare operations
- Customer service
- Staff training
Certification
- Real Estate License
Languages
English
Professional
Haitian creole
Professional
Timeline
Real Estate Agent
Century 21
10.2022 - Current
Call Center Representative
Walt Disney World Resort
08.2018 - Current
Bachelor of Science - Health Services Administration
University of Central Florida
Associate of Arts - Health Services Administration
Valencia College
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