Mateen Taiwo
Brooklyn,NY
Summary
Results-driven professional with strong customer service and inventory management skills. Proven ability to enhance customer satisfaction and streamline operations.
Overview
6
6
years of professional experience
Work History
Key Holder
GameStop
Brooklyn, NY
11.2024 - 05.2028
- Managed daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Assisted customers with product inquiries and provided recommendations.
- Oversaw inventory management, conducting regular stock checks to optimize product availability.
- Trained new employees on store procedures and customer service standards.
- Handled cash register operations, accurately processing customer transactions to enhance customer satisfaction.
Customer Service Representative
Family Dollar
Brooklyn, NY
02.2022 - 11.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems, ensuring smooth customer experiences.
- Handled cash, credit, and debit payments accurately during peak hours, contributing to reliable service and customer trust.
- Maintained cleanliness and organization of checkout area, enhancing customer satisfaction and operational flow.
Education
Some College (No Degree) - Computer Science
Hunter College
New York, NY05-2026
Skills
- Inventory management
- Customer service
- Employee training
- Team building
- Technical support
- Problem solving
Timeline
Key Holder
GameStop
11.2024 - 05.2028
Customer Service Representative
Family Dollar
02.2022 - 11.2024
Some College (No Degree) - Computer Science
Hunter College