Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matelyn Genske

Loganville,GA

Summary

Eager Consumer Service Representative that is always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Family Nanny

Ashley Moses
06.2020 - 08.2024
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Transported children to and from activities using personal or family vehicle.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
  • Assisted with housework such as laundry, cooking, and cleaning.
  • Fostered a nurturing and supportive environment by consistently addressing the physical, emotional, and social needs of each child.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Developed creative activities to encourage physical, social and emotional growth.

Front of House Team Leader

Efe Egberi
06.2021 - 02.2023
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and events.
  • Resolved conflicts among team members swiftly and professionally, promoting a harmonious work environment.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Education of Individuals in Middle School Special Education Programs

Georgia Gwinnett College
Lawrenceville, GA
05.2027

Skills

  • Problem-Solving
  • Customer Service/Assistance/Relation
  • Patience and Empathy
  • Cleaning and sanitizing
  • Work Ethic and Integrity
  • Behavior management techniques
  • Time management skills
  • Inventory Stocking

Timeline

Front of House Team Leader

Efe Egberi
06.2021 - 02.2023

Family Nanny

Ashley Moses
06.2020 - 08.2024

Education of Individuals in Middle School Special Education Programs

Georgia Gwinnett College

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Matelyn Genske