Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matenneh Sherif

Darby,PA

Summary

Experienced in dining services with background as Dining Services Associate. Skills include food preparation, customer service, and health and safety protocols compliance. Strengths lie in ability to work efficiently under pressure, maintain high levels of cleanliness, and provide exceptional customer experiences. Previous roles have led to improved patron satisfaction and streamlined operations within busy dining environments.

Overview

2
2
years of professional experience

Work History

Dining Services

Waverly Heights
Gladwyne, PA
03.2024 - 09.2024
  • Trained new employees on proper procedures related to private dining services.
  • Planned and implemented menus for all dining services, including special events.
  • Provided guidance and support on issues related to student life including residence halls, dining services, health care, counseling and disability services.
  • Assisted with developing strategies for increasing revenue through private dining services.
  • Collaborated with co-workers to ensure efficient operation of In-Room Dining services at all times.
  • Assisted crew members in setting up tables for dining room services.
  • Ensured that dining areas were kept clean before, during and after meal services.
  • Monitored customer satisfaction levels throughout meal services ensuring that all guests had a positive experience while dining at the restaurant.

Crew Member

Chipotle
Springfield, PA
06.2023 - 12.2023
  • Checked expiration dates on all products before serving them to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Packed fast food products in approved containers, cups, and bags.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Crew Member

Cold Stone Creamery Springfield PA
Springfield, PA
06.2022 - 10.2022
  • Performed cashier duties such as taking orders, collecting payments, and providing.
  • Answered phone calls promptly to provide accurate information.
  • Checked expiration dates on all products before serving them to customers.
  • Adhered to health department regulations regarding food handling procedures.
  • Restocked kitchen supplies.

Education

High School Diploma -

Upper Darby High School
601 N Lansdowne Ave, Drexel Hill, PA 19026
06-2024

Some College (No Degree) -

Philadelphia Academy For Nurse Aide Training
5070 Parkside Ave #1422, Philadelphia, PA 19131

Skills

  • communication
  • Adaptability
  • Critical thinking
  • Problem-solving
  • Safety food handling
  • Diversity awareness
  • Telephone Etiquette
  • Verbal and written communication
  • Time management
  • Food preparation

Accomplishments

  • JROTC awards

Timeline

Dining Services

Waverly Heights
03.2024 - 09.2024

Crew Member

Chipotle
06.2023 - 12.2023

Crew Member

Cold Stone Creamery Springfield PA
06.2022 - 10.2022

High School Diploma -

Upper Darby High School

Some College (No Degree) -

Philadelphia Academy For Nurse Aide Training

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Matenneh Sherif