Mateo Herreras
Vail,Az
Summary
Organized and dependable individual who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lemonade Specialist
Sonoran Kettle Corn
04.2015 - 06.2023
- Adhere to policy and procedures to deliver quality service while assisting teammates.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assist
- Follow proper sanitation guidelines to prevent possible spoilage and cross contaminations.
Service Technician
Discount Tire
09.2023 - 09.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Worked with diverse types of weather and ground conditions.
Main Sales Intern
Snap On Tools Franchise
06.2023 - 07.2023
- Helped customers by selling and upselling products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Maintained professional and friendly demeanor.
- Delivered goods and products to customer on time and in excellent condition.
- Proved successful working within tight deadlines and fast-paced environment.
- Enforced degrease and sanitization daily for customers who had dirty hands.
- Well cleaned and maintained tool cleanliness after touched by others in the truck.
Crew Trainer
McDonald's
03.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Receive orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Led the food assembly line
- Translated job requirements into training to groom employees for next step in career path.
- Motivated trainees and associates by demonstrating positive attitude to improve productivity.
- Identified Grill and service training programs to address competency gaps to meet specific training needs.
- Deep cleaned bathrooms on schedule with required propper wash, mop, and sanitizing procedures.
Cashier •Cart Attendant
Walmart
07.2021 - 02.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Supported store operations by maintaining clean and organized store atmosphere.
- Maintained clean bathrooms by code with clean, mop and sanitize procedures along with keeping custodian closet clean and organized.
Education
Diploma -
Cienega High School
Vail, AZ2023
Skills
- Safety Procedures
- Quality Assurance
- Tool Management
- Inventory Control
- Mechanic
- Welding
- Fabrication
- Off-road Vehicle Experienced
- Adaptable
- Vehicle maintenance and inspection
- Sales
- Custodian
Certification
Mechanically Inclined MotorSports Athlete Fabricator/Welder People Person Trailer experience OSHA Certified AWARDS Mcdonalds: Employee of the Month (March 2022) DTEL Certification Crew Training Certification
Timeline
Service Technician
Discount Tire
09.2023 - 09.2023
Main Sales Intern
Snap On Tools Franchise
06.2023 - 07.2023
Crew Trainer
McDonald's
03.2022 - 04.2023
Cashier •Cart Attendant
Walmart
07.2021 - 02.2022
Lemonade Specialist
Sonoran Kettle Corn
04.2015 - 06.2023
Diploma -
Cienega High School
Mechanically Inclined MotorSports Athlete Fabricator/Welder People Person Trailer experience OSHA Certified AWARDS Mcdonalds: Employee of the Month (March 2022) DTEL Certification Crew Training Certification
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