Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Leadership Experience
Timeline
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MATEO JOAQUIN RIVERA SUBAUSTE

Miami,FL

Summary

Dynamic International Business Management student with hands-on experience in customer service, marketing, and electrical operations. Possessing a proven track record of resolving customer issues effectively, driving marketing initiatives, and contributing to operational efficiency. Skilled in cross-cultural communication, with experience gained from diverse professional environments in Peru and the United States. Eager to leverage academic knowledge and practical expertise to excel in global business endeavors.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Student Events Assistant

Fiu Business
Miami, FL
08.2024 - 12.2024
  • Worked and contacted clients under the Bizgap Program offering free services for small businesses under the district 27.
  • Contacted more than 100 clients through phone calls offering our services and retaking some of our old clients.
  • Visited different libraries within District 27 for personal meetings with clients (Key Biscayne, Little Havana, Main Library, Westchester Library and Coral Gables)
  • Assigned clients for the program consultants according to each of the client needs (Startup, Government Contracting, Marketing, Accounting Management, International Trade, etc.

Electrical Technician

Rivera and Ferrufino Gen Contractor LLC
Virginia, VA
08.2023 - 09.2023
  • Company Overview: Electrical Company Virginia
  • Installed and maintained electrical systems at a vineyard-based factory, ensuring operational efficiency
  • Proficiently operated electrical tools and equipment, including cable management and testing connections
  • Demonstrated adaptability and quick learning in mastering diverse tasks, contributing to team success
  • Electrical Company Virginia

Marketing Manager Assistant

San Mateo Coffee Distributors
Lima, Peru
01.2023 - 05.2023
  • Company Overview: Lima, Peru
  • Executed social media promotion campaigns, leading to the sale of 40 kilograms of coffee
  • Collaborated with the marketing manager to enhance brand visibility and engagement
  • Crafted compelling content for social media platforms to attract and retain customers
  • Lima, Peru

Customer Care Assistant

Ripley Per´u
, Peru
11.2022 - 12.2022
  • Company Overview: Department Store Peru
  • Resolved post-purchase inquiries and product issues across multiple categories, ensuring customer satisfaction
  • Managed communication with Niubiz for seamless shopping transactions and billing processes
  • Provided exceptional customer service, demonstrating empathy and problem-solving skills
  • Department Store Peru

Education

Bachelor of Business Management -

Florida International University
04-2027

High School Diploma -

Colegio De La Inmaculada, Jesuitas
Lima
12-2021

Skills

  • Attention to detail
  • Project management
  • Flexibility and adaptability
  • Meeting coordination
  • Client interaction
  • Conflict resolution
  • Call reception
  • Project coordination
  • Decision-making
  • Meeting support

Certification

EF Education 2-Week Program, Washington DC

Extracurricular Activities

Represented FCB Escola Peru in the International Championship in Barcelona, competing against soccer schools from around the world under the banner of FC Barcelona.

Leadership Experience

Captain and Soccer Player, Colegio de la Inmaculada Jesuitas Soccer Team, 2015 - 2021, Fostering teamwork among team members.

Timeline

Student Events Assistant

Fiu Business
08.2024 - 12.2024

Electrical Technician

Rivera and Ferrufino Gen Contractor LLC
08.2023 - 09.2023

Marketing Manager Assistant

San Mateo Coffee Distributors
01.2023 - 05.2023

Customer Care Assistant

Ripley Per´u
11.2022 - 12.2022

Bachelor of Business Management -

Florida International University

High School Diploma -

Colegio De La Inmaculada, Jesuitas

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MATEO JOAQUIN RIVERA SUBAUSTE