Mateo Loaiza Cubides
Greencastle,PA
Summary
Dynamic leader at MSC Industrial Supply with expertise in operations management and team collaboration. Proven ability in process improvement, leading to enhanced customer satisfaction and operational efficiency. Strong skills in aligning team efforts with organizational goals, showcasing exceptional problem-solving and employee engagement.
Overview
9
9
years of professional experience
Work History
In-Plant Team Lead
MSC Industrial Supply
York, PA
05.2024 - Current
- Supervised and mentored in-plant associates, providing direct guidance and support.
- Supervised effective management of associate timecards.
- Managed talent acquisition processes for open positions.
- Oversaw onboarding and training processes for new hires
- Collaborated with team members to analyze and enhance customer scorecards.
- Established and maintained strong relationships with plant executives to align business objectives.
- Collaborated with team to achieve quarterly goals in line with company objectives.
- Facilitated consistent updates and reporting to Regional Onsite Manager, Account Manager, client site champions, and plant executives.
- Offered recommendations on cost-saving measures, service performance indicators, and adherence to sourcing policies.
- Identified and implemented opportunities for expanded spend management within the site.
- Executed assessments of past purchases for compliance with sourcing guidelines.
- Managed Corrective Action Reports, ensuring timely resolution of issues and continuous improvement.
- Enhanced onsite inventory by implementing review and adjustment strategies.
- Carried out yearly performance assessments for employees.
- Fostered a collaborative and purpose-driven culture, aligning with organizational vision and values.
- Contributed to special projects and assumed additional responsibilities as required.
On-Site Inside Account Rep
MSC Industrial Supply
York, PA
10.2019 - Current
- Oversaw customer order placement, quoting, sourcing, and cost savings initiatives.
- Managed the MSC ControlPoint Solutions – ordering, put away, and optimization.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Learned customer needs and desires to suggest specific product options.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
- Drove sales for different accounts and managed inventory to ensure sufficient products at each site.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
- Kept production at peak levels, resolved shortages and optimized inventory to meet customer demands.
VMI Specialist
MSC Industrial Supply
York, PA
06.2018 - 10.2019
- Travel daily to support the implementation of Vendor Managed Inventory programs at customer locations in my territory.
- Ensure appropriate customer stock levels, generate new orders for merchandise, and obtain customer approval to place orders when required.
- Unpack orders, check accuracy of shipments, and put away stock at customer locations.
- Provide communication and feedback to sales representatives and supervisor as appropriate to ensure full customer satisfaction.
- Performed general (5S) housekeeping for service equipment and immediate area.
Service Representative
MSC Industrial Supply
York, PA
04.2016 - 06.2018
- Processed EDI orders and VMI orders
- Unpack orders, check accuracy of shipments, and put away stock at customer locations.
- Ensure appropriate customer stock levels, generate new orders for merchandise, and obtain customer approval to place orders when required.
- Provide communication and feedback to sales representatives and supervisor as appropriate to ensure full customer satisfaction.
- Provide customer service, in accordance with MSC standards, to ensure customer satisfaction, account retention, and revenue generation.
- Perform general (5S) housekeeping for service equipment and immediate area.
Picker/Packer/Receiving Associate
World Kitchen
Greencastle, PA
09.2015 - 12.2015
- Assembled different components per specifications
- Followed instructions efficiently and operated semi-complex equipment
- Received raw materials and components
- Production line proficiency
- Maintained Safety standards
- Completed basic equipment repairs
- Cleaned and maintained the assembly line appropriately
Education
High School Diploma -
Greencastle Antrim- High School
Greencastle, PA2015
Skills
- Team Leadership
- Effective Problem-Solving
- Team Collaboration
- Service Excellence
- Operations management
- Work assignment delegation
- Performance monitoring
- Process improvement
- Schedule management
- Talent acquisition
- Employee engagement
- Employee training
Education and Training
other,Greencastle, PA
Contact
Greencastle, PA 17225
References
References available upon request.
Timeline
In-Plant Team Lead
MSC Industrial Supply
05.2024 - Current
On-Site Inside Account Rep
MSC Industrial Supply
10.2019 - Current
VMI Specialist
MSC Industrial Supply
06.2018 - 10.2019
Service Representative
MSC Industrial Supply
04.2016 - 06.2018
Picker/Packer/Receiving Associate
World Kitchen
09.2015 - 12.2015
High School Diploma -
Greencastle Antrim- High School
Similar Profiles
HANINY YOUNGHANINY YOUNG
Receiving Clerk at MSC Industrial SupplyReceiving Clerk at MSC Industrial Supply
Tim JohnsonTim Johnson
Metalworking Specialist at MSC Industrial SupplyMetalworking Specialist at MSC Industrial Supply
Travis LeberTravis Leber
Key Account Sales Consultant at MSC Industrial SupplyKey Account Sales Consultant at MSC Industrial Supply