Mateo Marin
Summary
Organized, proactive, and people-oriented professional with experience in management, customer service, and marketing. Known for leadership, adaptability, and problem-solving skills in fast-paced environments. Passionate about teamwork, organization, and delivering high-quality results that drive business efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Manager
Six Flags
Arlington, TX
01.2022 - 01.2023
- Led a team of employees ensuring smooth daily operations in one of the largest entertainment parks in the U.S. Supervised staff schedules, provided training, and resolved customer-related concerns efficiently. Recognized for leadership, responsibility, and maintaining a positive work environment under high demand.
Customer Service & Operations Assistant
Walmart
Dallas, TX
01.2021 - 01.2022
- Managed customer inquiries and provided solutions to operational issues. Supported team coordination and workflow, ensuring high standards of service and efficiency. Developed strong communication and conflict-resolution skills while managing diverse customer needs.
Operations & Staff Coordinator
Blanquita Soluciones
Melgar, Tolima, Colombia
01.2020 - 01.2021
- Supervised daily operations and managed a team of employees to ensure quality performance and efficiency across all company activities. Oversaw payroll, task assignments, and general workplace organization. Recognized for responsibility, attention to detail, and strong leadership in managing both staff and operations.
Marketing & Event Coordination Assistant
Melgar City Hall – Government of Melgar
Melgar, Tolima, Colombia
01.2019 - 01.2020
- Worked directly with the local government, supporting high-visibility public projects and community initiatives. Assisted in the design and execution of marketing campaigns, official communications, and large-scale municipal events. Demonstrated professionalism, discretion, and organizational skills in all government-related activities.
Education
Bachelor's - Veterinary Medicine and Animal Science
Universidad Cooperativa de Colombia
Technical Program - Computer Systems
Santa Rosa de Lima Technical Institute
ColombiaHigh School Diploma - undefined
Santa Rosa de Lima School
ColombiaSkills
- Leadership & team management
- Customer service & problem solving
- Marketing & event coordination
- Operational management
- Bilingual: Spanish & English / Portuguese (conversational)
- Computer systems knowledge
- Adaptability & organization
Languages
English-Native
Spanish-Native
Portuguese-Conversational
Timeline
Manager
Six Flags
01.2022 - 01.2023
Customer Service & Operations Assistant
Walmart
01.2021 - 01.2022
Operations & Staff Coordinator
Blanquita Soluciones
01.2020 - 01.2021
Marketing & Event Coordination Assistant
Melgar City Hall – Government of Melgar
01.2019 - 01.2020
Technical Program - Computer Systems
Santa Rosa de Lima Technical Institute
High School Diploma - undefined
Santa Rosa de Lima School
Bachelor's - Veterinary Medicine and Animal Science
Universidad Cooperativa de Colombia