Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Mateo Minich

Buford,GA

Summary

Dynamic and results-oriented professional with extensive experience at Yankee Candle, specializing in customer engagement and sales support. Excelled in team collaboration and leadership, significantly enhancing customer satisfaction and operational efficiency. Demonstrated expertise in problem-solving and adaptability, ensuring high-quality service and relationship building. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experiences through welcoming interactions and extensive product knowledge.

Overview

1
1
year of professional experience

Work History

Associate

Yankee Candle
Buford, GA
10.2024 - 01.2025
  • Trained new associates on store operations, policies, and procedures.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed household errands and other essential duties.

Associate

Yankee Candle
Buford, GA
10.2023 - 11.2023
  • Assisted customers with selecting items and answering questions about products.
  • Built relationships with customers by providing friendly customer service.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Processed payments using point-of-sale systems.
  • Computed purchases and received and processed cash or credit payment.
  • Described merchandise and explained use, operation and care.
  • Prepared merchandise for purchase or rental.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Bagged or packaged purchases and wrapped gifts.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cash register functions accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Seckinger High School
Buford, GA
12-2024

Skills

  • Team collaboration
  • Client engagement
  • Collaborative teamwork
  • Attention to detail
  • Supporting sales staff
  • Order fulfillment
  • Decision-making
  • Relationship building
  • Customer service
  • Customer engagement
  • Verbal and written communication
  • Product knowledge
  • Work Planning and Prioritization
  • Problem-solving
  • Adaptability and flexibility
  • Leadership qualities
  • Reliable and punctual

Affiliations

  • Dual-enrollment student in high school
  • Currently in college

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Lettered in academics and got a letterman jacket

Timeline

Associate

Yankee Candle
10.2024 - 01.2025

Associate

Yankee Candle
10.2023 - 11.2023

High School Diploma -

Seckinger High School

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Mateo Minich