Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mateo Munoz

Magna,UT

Summary

Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.

Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team.

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

4
4
years of professional experience

Work History

Target Team Member

Guest Services
West Valley City, Utah
01.2025 - Current
  • Provided customer service support to ensure satisfaction.
  • Collaborated with team members to achieve daily goals.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Established strong business partnerships through excellent communication skills.
  • Developed strong relationships with customers through excellent communication skills.
  • Demonstrated excellent communication skills when interacting with customers.

Fulfillment

Target
West Valley City, Utah
04.2024 - Current
  • Picked packed within a time frame
  • Organized workflow to ensure all orders were processed accurately and on time.
  • Coordinated with team lead to ensure timely shipment of products.
  • Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
  • Provided support during peak periods as required.
  • Unloaded trucks using pallet jacks, dollies and hand carts.
  • Assisted colleagues in completing assigned tasks in a timely manner.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Supervised a team of workers responsible for performing daily duties such as picking orders.
  • Contributed ideas towards process improvement initiatives within the fulfillment team.
  • Utilized barcode scanners to track all merchandise movements accurately.

Barista

Barista, Starbucks
West Valley City, UT
09.2023 - 04.2024
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ground beans for espresso shots according to individual customer specifications.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Recommended changes or improvements in existing training processes as needed.
  • Designed and developed training materials for new employees in the organization.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
  • Provided excellent customer service by addressing customer complaints promptly and professionally.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Educated customers on beverage menu items and provided samples of daily brews.

Cashier

Wendy's
Salt Lake City, Utah
10.2020 - 03.2021
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained orderly appearance of checkout area; restocked supplies as needed
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed all safety protocols while operating restaurant equipment like fryers or grills.
  • Prepared food items according to company standards for quality and presentation.
  • Performed routine maintenance tasks such as sweeping floors, mopping up spills.
  • Stacked items in bags to maximize space and prevent breakage.

Education

High School Diploma -

East High School
Salt Lake City, Utah
06-2021

Some College (No Degree) - Photography

Salt Lake Community College
Salt Lake City, UT

Skills

  • Cleaning
  • Complaint resolution
  • Leadership qualities
  • Sales and marketing
  • Flexible schedule
  • Complex Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Technical support
  • Cash handling
  • Conflict resolution
  • Training and mentoring
  • Verbal and written communication
  • Upselling techniques
  • Social media expertise
  • Following instructions
  • Team building
  • Positive attitude
  • Equipment operation
  • Relationship building
  • Heavy lifting
  • Decision-making capacity
  • Willingness to learn
  • Multi tasked
  • Goal setting and achievement
  • Creativity and innovation
  • Faster learner
  • Warehouse operations
  • Packing expertise
  • Inventory error correction
  • Box building and packing
  • Loading and unloading
  • Labeling and tagging
  • Barcode scanning
  • Pallet jack usage
  • Order picking
  • Opening and closing duties
  • Multitasking and organization
  • Active listener
  • Safe food handling
  • New hire training
  • Workflow management
  • Positive and professional

Timeline

Target Team Member

Guest Services
01.2025 - Current

Fulfillment

Target
04.2024 - Current

Barista

Barista, Starbucks
09.2023 - 04.2024

Cashier

Wendy's
10.2020 - 03.2021

High School Diploma -

East High School

Some College (No Degree) - Photography

Salt Lake Community College
Mateo Munoz