Mateo Zambrano
Herriman,UT
Summary
Dedicated professional with proven expertise in customer service, data analysis, and document management. Committed to enhancing student enrollment processes and managing community events effectively.
Overview
2
2
years of professional experience
Work History
Volunteer Tax Preparer
Westminster University VITA Program
Salt Lake City, UT
01.2026 - Current
- Prepared and filed individual tax returns with precision and attention to detail.
- Reviewed client financial documents to ensure compliance with IRS regulations.
- Assisted clients in understanding their tax obligations and available deductions.
- Collaborated with team members to streamline tax preparation processes for efficiency.
Specialist II - Student Services Offsite
Salt Lake Community College
Salt Lake City, UT
10.2024 - Current
- Assisted in student enrollment processes and maintained accurate records.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize files, ensuring data accessibility and accuracy.
- Assisted students with enrollment processes and academic advising.
- Participated in ongoing training and compliance activities.
Volunteer and Digital Manager
Rotary Club
Salt Lake City, UT
12.2023 - 01.2025
- Assisted with preparation, setup, and breakdown of community and public events.
- Supported community members by addressing inquiries and providing assistance.
- Collaborated with volunteers to foster a positive work atmosphere.
- Managed Rotary Club website and created promotional materials including fliers and presentations.
Education
Associate of Science - Business Management
Salt Lake Community College
Salt Lake City12-2025
IRS Tax Preparer Certification -
Westminster VITA Tax Clinic
Salt Lake CityBachelor of Science - Management Information Systems
University of Utah
Salt Lake City, UTSkills
- Customer service
- Document preparation
- Data analysis
- Computer proficiency
- Leadership
- Positive attitude
- Collaboration
- Microsoft Office Suite
- Multitasking
- Work under pressure
- Open-mindedness
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Volunteer Tax Preparer
Westminster University VITA Program
01.2026 - Current
Specialist II - Student Services Offsite
Salt Lake Community College
10.2024 - Current
Volunteer and Digital Manager
Rotary Club
12.2023 - 01.2025
Associate of Science - Business Management
Salt Lake Community College
IRS Tax Preparer Certification -
Westminster VITA Tax Clinic
Bachelor of Science - Management Information Systems
University of Utah