Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
AdministrativeAssistant

Mateo Zapata

Supervisor
Zion,IL

Summary

Versatile and results-driven professional with a proven track record in leadership, team management, and customer relations. Expertise in streamlining logistics, optimizing operational processes, and fostering collaborative team environments. Skilled at problem-solving, strategic planning, and conflict resolution, consistently delivering measurable improvements in productivity and customer satisfaction. Dedicated to achieving organizational success through effective communication, resource management, and innovative solutions.

Overview

8
8
years of professional experience

Work History

Valet Manager

HealthPark Hospitality
Lake Forest, IL
01.2017 - 01.2020
  • Managed valet operations and enhanced efficiency through effective leadership
  • Resolved conflicts and coached staff to exceed customer expectations.

Supervisor

Lake Cook Tile Remodeling
Zion, IL
01.2017 - 01.2020
  • Oversaw job sites, payroll, and resource allocation
  • Maintained safety protocols and optimized team performance.

Team Member

Amazon
Kenosha, WI
01.2017
  • Managed shipments, quality control, and warehouse equipment.

Co-Founder/Vice President

Ibiza Nightclub
Waukegan, IL
01.2019 - Current
  • Directed operations, logistics, and team management to ensure high-quality service
  • Led strategic planning and conflict resolution initiatives.

Supervisor

Brightstar
03.2017 - 04.2020
  • Coordinated cross-functional projects to achieve organizational goals.
  • Increased customer satisfaction with streamlined service procedures.
  • Developed training programs for enhanced employee performance.
  • Trained staff on best practices to enhance service delivery.

Education

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Cristo Rey St. Martin High School
2015

Skills

  • Leadership & Team Management
  • Microsoft Office Suite & HR Systems
  • Logistics & Customer Service
  • Bilingual

Strategic partnerships

Operations management

Goal setting

Problem-solving

Verbal and written communication

Decision-making

Team building

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Personal development programsHealthcare benefits

Timeline

Co-Founder/Vice President

Ibiza Nightclub
01.2019 - Current

Supervisor

Brightstar
03.2017 - 04.2020

Valet Manager

HealthPark Hospitality
01.2017 - 01.2020

Supervisor

Lake Cook Tile Remodeling
01.2017 - 01.2020

Team Member

Amazon
01.2017

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Cristo Rey St. Martin High School

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