Mateo Barragan
Katy ,Texas
Summary
Resourceful Valet Manager known for high productivity and efficient completion of tasks. Skilled in customer service management, operational workflow optimization, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth operation and customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Valet Manager
Metro National corporation
Houston , texas
02.2024 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Executive Director of Operations
Radkin
Houston, Texas
01.2023 - 02.2024
- Oversaw daily operations to ensure efficiency and productivity across valet service departments.
- Coordinated schedules for valet team to optimize service during peak hours.
- Trained new employees on proper vehicle handling and customer interaction protocols.
- Managed daily operations to maintain high standards of guest satisfaction and safety.
- Conducted regular inspections of parking areas to ensure cleanliness and organization.
- Analyzed data related to volume of traffic at locations serviced by the valet staff.
Education
Associate of Science - Digital Marketing
WFA
05-2020
Skills
- Customer relationship management
- Team building
- Data analysis
- Leadership development
- Budgeting and finance
- Customer complaint handling
- Marketing and promotions
- Attention to detail
- Multitasking capacity
- Effective communication
- Strategic planning
Languages
Spanish
Native/ Bilingual
<Enter your own>
Education and Training
other
Timeline
Valet Manager
Metro National corporation
02.2024 - Current
Executive Director of Operations
Radkin
01.2023 - 02.2024
Associate of Science - Digital Marketing
WFA
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