Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mateo C Molina

Waco,TX

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Talented professional with strong background working on Diesel,Fuel type vehicles and electrical systems . Identifies issues and completes repairs with minimal assistance. Bringing steadfast work ethic and record of reliability demonstrated over 4 years of industry experience. Experienced 6+ with team-oriented mentality and extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Deadline-driven Machine Operator with 4+ years experience in fast-paced environment. Great attention to detail and organizational skills. Accomplished in directing system improvements. Talented in managing projects, leading teams and resolving routine and complex operational problems. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Technician

United Rentals
Midlothian, TX
08.2022 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Provided technical support and maintenance services for range of computer hardware and software.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

CS Service Technician/Engineer

AWS Global
Grapevine, TX
09.2021 - 02.2022
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Tracked hours and expenses for each project, detailing each action and charge.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Read and followed technical documentation to complete accurate repairs.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.

Apprentice Heavy Diesel Mechanic

Meneri Traffic Control
Rainbow , CA
04.2021 - 09.2021
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
  • Installed new systems and components in vehicles.
  • Discussed repairs with customers and advocated for vehicle safety.
  • Inspected all vehicle systems to assess function and uncover defects.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.
  • Documented findings and all actions taken.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Advance Motor Transport Mechanic

United States Marine Corps
Camp Pendleton South, CA
08.2019 - 04.2021
  • Developed standard operating procedures and document work flows for current and future process steps.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Coordinated installation of systems, machinery and components.
  • Identified mechanical problems and determined best solutions for correction.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Performed troubleshooting, diagnosis and repair of oshkosh and CAT equipment.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Performed research to develop equipment specifications for system performance parameters.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Explained estimates and determined repair timeline's to manage customer expectations.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Troubleshoot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.

Motor Transport Mechanic

United States Marine Corps
Camp Pendleton South, CA
12.2017 - 06.2019
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Inspected all vehicle systems to assess function and uncover defects.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Trouble-shoot and diagnosed problems with brakes, steering and transmissions.

Assistant Manager

Sprint
Fort Worth , TX
08.2016 - 11.2017
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Education

United Rentals S.T.E.P Program
Irving, TX
08.2022

Gas/Diesel Technician -

Universal Technical Institute
Irving, TX
06.2022

LVSR Diagnostics And Advance Course -

United States Marine Corps
09.2020

High School Diploma -

South Hills High School
Fort Worth, TX
06.2017

Skills

  • System Repairs
  • Scheduled Services
  • Installing Equipment
  • Electrical Failure Expertise
  • Calibration Understanding
  • Brake Systems Understanding
  • Troubleshooting and Diagnostics
  • Electrical failure expertise
  • Advanced problem solving skills
  • Preventive maintenance
  • Quality Assurance
  • Quality control
  • Mechanical equipment overhauling
  • Team Leadership
  • Scheduling Knowledge
  • Service Ticket Accuracy
  • Safety Courses
  • Blood Borne Pathogen Analysis
  • Protective Equipment Knowledge

Certification

  • Introductory Leadership (2 week resident course), U.S. Marine Corps, Oceanside, CA
  • Marine Combat Training (4 week resident course), U.S. Marine Corps, Camp Pendleton, CA
  • Basic Military Training (13 week resident course), U.S. Marine Corps, San diego,CA
  • Automotive Organizational Maintenance(15-16 weeks) U.S Marine corps Jacksonville , NC
  • Automotive Maintenance Technicians Career(14 weeks) U.S Marine Corps Jacksonville, NC
  • Leadership Training Level 1 (2 weeks)
  • Leadership Training Level 2 (4 weeks)
  • CHHM - Certified Hazardous Materials Manager
  • First Aid/CPR Certified

Timeline

Service Technician

United Rentals
08.2022 - Current

CS Service Technician/Engineer

AWS Global
09.2021 - 02.2022

Apprentice Heavy Diesel Mechanic

Meneri Traffic Control
04.2021 - 09.2021

Advance Motor Transport Mechanic

United States Marine Corps
08.2019 - 04.2021

Motor Transport Mechanic

United States Marine Corps
12.2017 - 06.2019

Assistant Manager

Sprint
08.2016 - 11.2017

United Rentals S.T.E.P Program

Gas/Diesel Technician -

Universal Technical Institute

LVSR Diagnostics And Advance Course -

United States Marine Corps

High School Diploma -

South Hills High School

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Mateo C Molina