Mateus Alkhas
Glenview,IL
Summary
Proven track record in enhancing customer experiences and solving problems with a creative approach, honed across roles at Potbelly's Sandwich Shop and Panera Bread. Excelled in teamwork and collaboration, significantly contributing to maintaining high standards of service. Demonstrates exceptional customer service and innovation skills, always ready to exceed expectations without direct supervision.
Overview
1
1
year of professional experience
Work History
Team Member
Potbelly's Sandwich Shop
Glenview, IL
03.2024 - 08.2024
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Was always available to come in when needed even though not scheduled
Team Member
Panera Bread
Glenview, IL
11.2023 - 02.2024
- Would help with inventory putting away all items in the correct position
- Friendly with customers
- Always communicated with managers and fellow employees
Education
Business Associate - Business
Oakton College
Des Plaines, ILSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Team Member
Potbelly's Sandwich Shop
03.2024 - 08.2024
Team Member
Panera Bread
11.2023 - 02.2024
Business Associate - Business
Oakton College