Microsoft Suite

Technology-oriented individual delivers product fixes and can troubleshoot technical problems. A confident, self-starter hoping to gain experience in help desk environments assisting customers while promoting efficiency, respect and patience.
Application Support
Operating Systems
Troubleshooting
Cloud Computing
Customer Service
Ticketing Systems
Computer Programming
TCP/IP
INFOSEC
NIST Cybersecurity Framework
Vulnerability Assessment
Network Architecture
Security Hardening
Authentication
Microsoft Suite
SIEM Tools
Intrusion Detection System (IDS)
Google Cybersecurity Professional Certificate
CompTIA A+ (Anticipated)
IBM IT Support Professional Certificate
Google Cybersecurity Professional Certificate