Matheus Ramos
Newark,NJ
Summary
Seeking to enter pet care business out of my love for animals, specially dogs, and, I'm looking to start working with something that I am passionate about. Working with animals would be a very fulfilling experience personally. Looking forward to learn and grow as much as I can, while I contribute to the business and my co-workers.
Overview
8
8
years of professional experience
Work History
Driver
Uber
04.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly conversation to boost riders experience.
- Delivered goods and products to customer on time and in excellent condition.
Plumber's Helper
Haddad Plumbing & Heating
05.2019 - 04.2021
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Hung steel supports from ceiling joists to securely hold pipes in place.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
Salesperson
Rock Point
02.2016 - 03.2019
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Logged reports, expenses, receipts, and sales in company database.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and grew leads through repeat business and customer referrals.
Education
High School Diploma -
Sistema Genoma De Ensino
Brazil12.2015
Skills
- Great with animals
- Owned and cared for three dogs for a total of 18 years
- Interpersonal Communication
- Team Player
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Driver
Uber
04.2021 - Current
Plumber's Helper
Haddad Plumbing & Heating
05.2019 - 04.2021
Salesperson
Rock Point
02.2016 - 03.2019
High School Diploma -
Sistema Genoma De Ensino