MATHEW ANAYA
Summary
Hardworking and enthusiastic College Student working towards a B.S. in Information Systems & Economics. Enthusiastic and reliable, experience providing excellent customer service with proven experience.
Overview
2
2
years of professional experience
Work History
Intern
County of San Diego Child Support Services
08.2024 - Current
- Sorted and organized files, spreadsheets, and reports regarding thousands of Cases.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Handled extremely sensitive information and practiced confidentiality.
Shopper & Delivery Driver
Instacart
09.2022 - Current
- Use system software to view and accept available orders
- Shop at a variety of stores according to customer orders
- Communicate with customers and respond to special requests while shopping
- Provide exceptional quality customer service, with consistently high customer ratings and positive feedback
- Navigate to customers residences and create routes efficiently
Team Member
Jersey Mike's
06.2023 - 09.2024
- Prepared sandwiches using various ingredients
- Restocked supplies and food items to ensure the restaurant was fully prepared for service
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Monitored food quality and appearance to ensure it met health and safety standards
Education
Associate of Arts - (3) Economics, Business Administration, IT
Cuyamaca College
06-2025
Skills
- Computer Skills
- Cash Handling
- CPR & First Aid Certified
- System Software
- Bilingual- Spanish & English
- Google IT Support Certificate
- CompTIA A (In Progress)
- Analytics
Timeline
Intern
County of San Diego Child Support Services
08.2024 - Current
Team Member
Jersey Mike's
06.2023 - 09.2024
Shopper & Delivery Driver
Instacart
09.2022 - Current
Associate of Arts - (3) Economics, Business Administration, IT
Cuyamaca College
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