Mathew Aulds
White lake,MI
Summary
Results-oriented Executive Account Manager, boasting more than 19 years of profound experience in the automotive service sector, specializing in sales leadership and business growth. Expert in deploying CRM systems and analytical tools to boost market presence and elevate customer contentment. Distinguished for innovative territory oversight and strategic partnerships, routinely surpassing sales objectives while cultivating enduring client connections.
Overview
19
19
years of professional experience
Work History
Regional Sales Manager
ATS
Flint, MI
10.2023 - Current
- Coordinate sales teams, ensuring seamless operations and high client satisfaction.
- Facilitate sales solutions, enhancing customer experience and problem resolution.
- Manage sales team across the state, optimizing p&l and efficiency.
- Streamline operations through advanced systems and management, while maintaining detailed records and inventory control.
- Drive customer satisfaction through proactive communication, technical problem diagnosis, and efficient sales coordination between clients and representatives.
- Foster positive relationships with customers by providing comprehensive vehicle guidance and transparent tire recommendations.
Executive Territory Account Manager
WHEEL PROS
New Hudson, MI, United States
06.2016 - 10.2023
- Managed vendor relations, boosting regional revenue by 30% in Q1.
- Optimized sales operations, achieving 120% of quarterly targets.
- Negotiated deals, increasing territory sales by 20% in six months.
- Led strategic territory expansion initiatives, implementing data-driven sales approaches that substantially increased regional market share and client acquisition rates.
- Orchestrated inventory optimization through SAP integration, establishing efficient reorder systems while maintaining optimal stock levels across multiple locations.
- Developed comprehensive marketing strategies targeting untapped market segments, resulting in measurable growth in customer engagement and territory coverage.
- Pioneered new approaches to territory management by leveraging CRM analytics, identifying growth opportunities and implementing successful expansion strategies.
- Implemented data-driven territory mapping strategies, identifying high-potential market segments and optimizing resource allocation for maximum impact.
- Managed multi-state territory, enhancing client relations and operational efficiency.
- Cultivated vendor partnerships, boosting sales in a competitive market.
- Oversaw daily operations, achieving measurable growth in a dynamic environment.
Executive Territory Account Manager
The Wheel Group
Goodlettsville, TN, United States
03.2013 - 06.2016
- Led strategic territory expansion across five states, optimising vendor relationships and streamlining operations for custom automotive accessories distribution.
- Implemented data-driven account management strategies to enhance client satisfaction and market penetration in custom wheels and lift kit segments.
- Orchestrated cross-functional partnerships between vendors and clients, fostering sustainable business growth in automotive aftermarket sector.
- Managed comprehensive territory operations, ensuring precise inventory control and timely delivery across multi-state distribution network.
- Developed creative solutions for complex automotive customisation requirements, elevating customer satisfaction and market presence.
Territory Account Manager
P&E DISTRIBUTORS
Goodlettsville, TN, United States
02.2011 - 03.2013
- Pioneered a team of 6, promoting 12v audio and automotive components sales across Kentucky and Tennessee.
- Amplified sales volume through innovative team strategies and customer interaction.
- Cultivated skills in team leadership, product comprehension, and regional market evaluation.
- Swiftly resolved customer issues, enhancing satisfaction and retention.
- Augmented market reach via effective territory management and visionary planning.
- Managed territory sales and deliveries, enhancing customer satisfaction and retention.
Territory Manager
B&L Delivery
Ridgecrest, CA, United States
11.2006 - 01.2011
- Operated heavy machinery safely, ensuring timely and efficient logistics.
- Resolved customer issues promptly, improving service quality and trust.
- Installed appliances, providing expert advice and support to clients.
- Optimized freight handling, reducing delivery times and increasing efficiency.
- Led territory operations managing appliance deliveries and installations, optimising logistics efficiency while maintaining strong customer relationships and resolving service issues.
- Coordinated complex logistics operations utilising semi-trailer and forklift expertise, ensuring precise handling of freight and timely deliveries.
- Delivered exceptional customer service through professional appliance installations, proactive issue resolution, and maintaining clear communication channels.
- Streamlined delivery routes and load planning for 38' flatbed operations, enhancing operational efficiency while maintaining safety standards.
- Built lasting customer relationships through reliable service delivery, effective problem-solving, and consistent follow-up on customer feedback.
Education
Bachelor's degree - Service Management and Automotive Electrical
Wyoming Technical Institute
Laramie01.2006
Skills
- Strategic Planning
- Client Relations
- Leadership
- Operational Efficiency
- Revenue Growth
- Negotiation
- Account Management
- Salesforce
- Market Analysis
- Project Management
Accomplishments
- Coordinated service schedules, ensuring seamless operations and high client satisfaction.
- Facilitated automotive solutions, enhancing customer experience and problem resolution.
- Managed parts orders and recalls, optimizing inventory and service efficiency.
- Streamlined service operations through advanced scheduling systems and recall management, while maintaining detailed vehicle service records and parts inventory control.
- Drove customer satisfaction through proactive communication, technical problem diagnosis, and efficient service coordination between clients and technicians.
- Fostered positive relationships with customers by providing comprehensive vehicle maintenance guidance and transparent service recommendations.
Personal Information
Title: Executive Account Manager
Timeline
Regional Sales Manager
ATS
10.2023 - Current
Executive Territory Account Manager
WHEEL PROS
06.2016 - 10.2023
Executive Territory Account Manager
The Wheel Group
03.2013 - 06.2016
Territory Account Manager
P&E DISTRIBUTORS
02.2011 - 03.2013
Territory Manager
B&L Delivery
11.2006 - 01.2011
Bachelor's degree - Service Management and Automotive Electrical
Wyoming Technical Institute