Mathew Briones
Forest Hills,New York
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hard-working and resourceful approach. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Relations Usher
Madison Square Garden, MSG
New York, NY
10.2024 - Current
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Determined authenticity and applicability of presented tickets.
- Provided assistance with seating arrangements for large groups of people.
- Coordinated with other departments regarding any guest concerns that arose.
- Escorted VIP guests to special sections or private boxes.
Lifeguard
Equinox Gym
12.2022 - Current
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
Goalkeeper Coach
Academias Argentina NYC
Flushing, NY
04.2023 - 04.2024
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Improved team behavior by modeling correct actions and instilling discipline.
- Mentored young athletes on how to handle pressure situations both on and off the field.
Education
BBA - Marketing Management And Research
Baruch College of The City University of New York
New York, NY05-2025
High School Diploma -
Forest Hills High School
Forest Hills, NY06.2021
Skills
- Communication Skills
- Team collaboration
- Working under pressure
- Problem-Solving Skills
- Time Management
- Microsoft Office Proficiency
- Quality Control Analysis
- Customer relationship management
- Data analysis
Certification
- Seal of biliteracy in the State of New York
- Google Ads Measurement Certification
Languages
- English- Native/Bilingual
- Spanish- Native/Bilingual
Timeline
Guest Relations Usher
Madison Square Garden, MSG
10.2024 - Current
Goalkeeper Coach
Academias Argentina NYC
04.2023 - 04.2024
Lifeguard
Equinox Gym
12.2022 - Current
BBA - Marketing Management And Research
Baruch College of The City University of New York
High School Diploma -
Forest Hills High School
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