Mathew Flores-Ortiz
Santa Cruz
Summary
Versatile and results-driven professional with experience at Safeway enhancing store efficiency and customer satisfaction. Excelled in merchandise handling and effective communication, significantly contributing to team goals and client relationship building. Proven track record in time management and achieving targets, with a focus on mentoring and improving team performance.
Developed skills in high-paced, team-oriented environment, seeking to transition into new field. Expertise in inventory management and efficient stock handling, ensuring operational flow and accuracy. Ready to leverage organizational and problem-solving skills in new, challenging role.
Overview
2
2
years of professional experience
Work History
Overnight Stocker and Receiver
Safeway
08.2023 - 11.2023
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Sales Agent
__hypedup__
01.2022 - 02.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Coaching Assistant
Watsonville Jr Wildcatz
08.2022 - 11.2022
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
Education
Associate of Arts - Kinesiology
Cabrillo College
Aptos, CA08-2023
High School Diploma -
Watsonville High School
Watsonville, CA06-2022
Skills
- Merchandise handling
- US Driver's license
- Stock replenishment
- Order picking
- Effective communication
- Time management
Accomplishments
- Collaborated with team of 60+ in the development of Junior college football team.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Overnight Stocker and Receiver
Safeway
08.2023 - 11.2023
Coaching Assistant
Watsonville Jr Wildcatz
08.2022 - 11.2022
Sales Agent
__hypedup__
01.2022 - 02.2023
Associate of Arts - Kinesiology
Cabrillo College
High School Diploma -
Watsonville High School
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