Mathew Moorhouse

• Organized agent forms and sent to the correct agencies
• Processed incoming including home office and claims
• Have working knowledge of Paragons and Inserters
• Processed incoming packages, scanned in and sent to correcto locations
• Collaborated with other departments on supply and quality issues.
• Uncovered and resolved errors with minimal oversight.
• Worked well with others to insure jobs were done correctly and on time

• Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
• Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
• Used large-volume hand machine punch and staplers to punch holes into paper sheets.
• Used cutting and trimming machines to trim edges of books to appropriate size.
• Checked all finished products to detect and correct uneven paper edges and dimensional errors.
• Used glue machines to glue endpapers, bindings, backings and signatures.
• Ensured timely completion of projects by managing workflow and prioritizing tasks.
• Maintained a clean, organized work environment to promote productivity and prevent accidents or injuries.
• Gained proficiency in operating various bindery machines, ensuring versatility and adaptability within the team.
• Improved bindery efficiency by maintaining and troubleshooting equipment on a regular basis.
• Provided exceptional customer service by promptly addressing any concerns or questions related to ongoing projects.
• Checked final products for quality and durability, ensuring high-quality and long-lasting work.

Performing daily tasks with incoming mail. Making sure sent to correct locations

Sorting mail to be delivered inside of the building and delivering to the correct people

Sorting agent mail and mailing to the correct agencies